Hi Marc We have the older 1.4.3 running. But here is a new update to the story: I was able to download the three cvd files manually and replaced them on our test system. After replacing them and executing “freshclam”, the update job executed successfully 😲 Is it possible, that you get blocked when the database files are older than a specific date?
I’m not 100% sure if the update works from now on via cron … but there is now a little hope. Cheers Juergen From: clamav-users <[email protected]> On Behalf Of Newcomer01 via clamav-users Sent: Tuesday, January 27, 2026 2:21 PM To: Brunk Jürgen via clamav-users <[email protected]> Cc: Newcomer01 <[email protected]> Subject: Re: [clamav-users] Blocked by Cloudfare - which email address to use for unlock request [EXTERNAL SENDER] Hey Jürgen, which clamav version you have running? kind regards Marc Von / From: Brunk Jürgen via clamav-users<mailto:[email protected]> An / To: Newcomer01<mailto:[email protected]> CC / CC: Brunk Jürgen<mailto:[email protected]> Gesendet / Sent: Dienstag, Januar 27, 2026 um 11:36 (at 11:36 AM) +0100 Betreff / Subject: [clamav-users] Blocked by Cloudfare - which email address to use for unlock request Hello everyone, Like many users before me, I am also facing the problem of being blocked by Cloudflare during the Freshclam process. ("Sorry, you have been blocked. You are unable to access clamav.net"). However, I couldn't find an email address to request that our client be unblocked. We only have two systems, and the update is only performed twice a day. Configuring a local mirror doesn't make sense for just two systems. Can anyone help me and give me information on who I can contact to get us unblocked? Thanks in advance, best regards Juergen _______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/Cisco-Talos/clamav-documentation https://docs.clamav.net/#mailing-lists-and-chat
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_______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/Cisco-Talos/clamav-documentation https://docs.clamav.net/#mailing-lists-and-chat
