Hi Yesterday I turned on Clean Access (L2 OOB VG) using 4.1.1 for the rest of my department, who are acting as guinea pigs for a deployment to all our staff. They are all now using it OK, but a large number - probably 70% - got this error from the agent the first time (only) that they tried to log in: OOB error: connect device <their-MAC-address> could not be found I looked this up in the archives, and while there's a solution - unplug the device and plug it back in - and that works, I don't want dozens of phone calls whenever we turn on CCA for a group of staff. I've followed the instructions for setting up the switches (3560s with MAC notification). When I want to place some ports under CCA control, I use the CCA Switch Management | Devices | Ports screen and change the port from uncontrolled to the desired profile, then change the current VLAN to the untrusted one (we are using VLAN pairs with VG mode). I've tried that with and without bouncing the port afterwards - seems to make no difference. I assume I'm doing something wrong, and that there is a way to avoid this message occurring in the first place. Can anyone help? Thanks Max Caines IT Services, University of Wolverhampton Wolverhampton, West Midlands WV1 1SB Tel: 01902 322245 Fax: 01902 322777
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