I agree . . . our confidence is also shaken. We also choose to no longer leave the auto update on as it is really an auto "Break everything and ruin your day" feature.
I am getting ready to suggest that we list selected AVs and other elements that we will support excluding all the others that are possible in an effort to reduce the frustration. And don't get me started about the MAC client and how the new agent pegs the processor in Leopard. My Mac users won't let me forget it. I think we all should expect more from Cisco on this product as I have 3 TAC cases open from the 4.1.3 update and there seem to be no traction on them as if Cisco is completely clueless as to what to do. Thanks Chris ___________________________________ Chris Healey Capital University Office of Information Technology 1 College and Main Columbus, OH 43209-2394 614-236-6964 Email: [EMAIL PROTECTED] ___________________________________ All that is valuable in human society depends upon the opportunity for development accorded the individual. - Albert Einstein ___________________________________ -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Stanclift, Michael Sent: Thursday, January 17, 2008 9:37 AM To: [email protected] Subject: Re: 4.1.3 problems (was Norton 2008) "This has badly shaken my confidence in CCA" QFT Michael Stanclift Network Analyst Rockhurst University Conway Hall, Office 415 1100 Rockhurst Road Kansas City, Missouri 64110 (816) 501-4231 -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Caines, Max Sent: Thursday, January 17, 2008 3:08 AM To: [email protected] Subject: Re: 4.1.3 problems (was Norton 2008) Hi Bruce Everything that depends on the agent version. I guess that means (from the release notes): Clean Access Server and WSUS Interaction Enhancement Agent Restricted User Access Enhancement Supported AV/AS Product List Enhancements (Version 67) Clean Access Agent Auto Remediation Windows Vista Agent Enhancements 64-bit Windows Operating System Agent Support Delay Agent Logoff on CAM/CAS Windows Agent Localization Support This has badly shaken my confidence in CCA - automatic updating of the agent version on the server is now off here, and will be staying that way Regards Max > -----Original Message----- > From: Cisco Clean Access Users and Administrators > [mailto:[EMAIL PROTECTED] On Behalf Of > Osborne, Bruce W. (NS) > Sent: 15 January 2008 12:05 > To: [email protected] > Subject: Re: [CLEANACCESS] Norton 2008 > > Max or Prem, > > What features of 4.1.3 are lost by using the 4.1.2.1 > (Windows) & 4.1.2.0 > (Macintosh) agents with 4.1.3 CAM/CAS? > > We are currently running 4.1.1 with the Guest login patch & 4.1.2.1 > agent. > > Bruce Osborne > Liberty University > > -----Original Message----- > From: Cisco Clean Access Users and Administrators > [mailto:[EMAIL PROTECTED] On Behalf Of Caines, Max > Sent: Tuesday, January 15, 2008 3:43 AM > To: [email protected] > Subject: Re: [CLEANACCESS] Norton 2008 > > Don't run the 4.1.3 agent. Locking up while evaluating > reqirements is a > known bug in it. We are still running it on the CAS/CAM, but > we replaced > the > agent with the older one. Rather to my surprise, the CAM > didn't object. > You > also have to stop the CAM from automatically picking up the > new version > from > Cisco > > Regards > > Max Caines > IT Services, University of Wolverhampton > Wolverhampton, West Midlands WV1 1SB > Tel: 01902 322245 Fax: 01902 322777 > > > -----Original Message----- > > From: Cisco Clean Access Users and Administrators > > [mailto:[EMAIL PROTECTED] On Behalf Of > > THETFORD, CHARLES > > Sent: 14 January 2008 20:19 > > To: [email protected] > > Subject: [CLEANACCESS] Norton 2008 > > > > I have a computer running XP and Norton 2008. After logging > > into Clean > > Access the process never gets past the "Validating > requirements" step. > > CCA is not locked up but never finishes. Any suggestions? > > > > Thanks > > > > Chuck Thetford > > TWU > > 940 898 3658 > > >
