We are running Clean Access v4.1.2.1 with Agent v4.1.2.2 in OOB virtual gateway mode.
We have been seeing several users today associated with incorrect access vlans that prevent them from logging in fully. The Agent just keeps popping up. The certified device list will show an incorrect configuration for the auth/access vlan. The auth vlan is correct but the access vlan appears randomly chosen from other existing access vlans. In addition, the switch and port associated with the user is incorrect, but this incorrect switch/port info does correlate with the incorrect access vlan. The switch/port the user is actually connected to does indicate that the user has not been changed out of the auth vlan. The switch does not assign the incorrect access vlan. While the user is found in the certified device list with the correct mac address, they are unable to get full access. Has anyone seen this behavior before? Is this a known issue? -Bill Bill Davis Network Security Administrator Housing Technology Services Colorado State University
