We are currently running 4.1.2 Manager, 4.1.3.1 Client. We had this problem in August when school started (both Vista and XP). I don't remember exactly what version of the client we were running then, but I think it was the same as the Manager, 4.1.2. I saw a machine with this problem just last month. Since we have the temporary role set to 10 minutes, we tell the students to open the program and run LiveUpdate using the LiveUpdate button on the Symantec application. They can get through it within the 10 minutes time limit and then we don't have to wait to see if the Client is going to work or not.
I would be interested in hearing the outcome of the TAC... maybe they'll be able to fix the problem. LDGarner Kenyon College On Tue, 29 Jan 2008 10:23:37 -0500, Isabelle Graham <[EMAIL PROTECTED]> wrote: > We're seeing an increase in users running Vista on our network so we're >currently testing enforcement of our anti-virus requirements in Vista. Our >current CCA client version is 4.1.2.2 and the version of Symantec Anti-Virus we >distribute to our users for Vista is 10.2.0.276. > In our test environment we've set up CCA to require that a recognized >anti-virus product is installed and the definitions are up to date. CCA is >recognizing SAV fine and catching the out of date definitions, but the "Update" >button in the CCA client is not launching LiveUpdate at all. Has anyone else >seen any problems like this? We have an open TAC with Cisco but they have been >slow to respond to us. > >Thanks. > >Isabelle Graham >Network Security >American University >Washington DC >=========================================================================
