Hello:
In our case, the udp discovery packets were not correctly routed to the client from CAS server. We have two core switches and for some reason clients which were not working were connecting to the CAS server via core 2 instead of core1. So, on the clients that are not working you should try doing a traceroute to the CAM and CAS server and make sure that they are traversing through the correct path. You should also check if there is any local firewall on the clients which can block the discovery packets. Hope this helps. Network Services <http://network.csudh.edu> Mahabub Alam Network Analyst CSU Dominguez Hills 1000 East Victoria St, Carson, CA 90747 <http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=1000+East+Victoria+St%2C &csz=Carson%2C+CA+90747&country=us> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> tel: 310-243-2430 <http://www.plaxo.com/click_to_call?src=jj_signature&To=310-243-2430&Ema [EMAIL PROTECTED]> Want to always have my latest info? <https://www.plaxo.com/add_me?u=34359994543&v0=510600&k0=302605452&src=c lient_sig_212_1_banner_join&invite=1> Want a signature like this? <http://www.plaxo.com/signature?src=client_sig_212_1_banner_sig> ________________________________ From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Hennessey, Sean Sent: Thursday, March 13, 2008 3:50 PM To: [email protected] Subject: Grayed out login problems Hi all - I think we covered this a little while ago but I've lost my copy of the email. I have some students who, when they attempt to connect to the network, do not get the Clean Access client pop up to authenticate. When they right click on the client, the option to login is grayed out. They are getting placed directly into the unauthorized role. Can anyone remember the solution put forward to solve this? - Sean ---- Sean Hennessey Networking and Information Security Systems Administrator The University of Portland
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