Hi Michael, Daniel,
Yeah, I think we are talking about two different things here.
The support contract is what entitles you to TAC support - I'm not sure
if you are able to renew this (someone more important than me makes
those decisions), but without this you can't open cases.
The license on the CAM allows the software to work. This doesn't require
a support contract. So yes, if the contract expires, your license is
still good and the software will still work, and you should still be
able to download checks and rule updates.
Hope that clarifies.
Nate
Stanclift, Michael wrote:
I think what Daniel was saying is that his license is going to run out
as well, not just that they'll need to move to new hardware.
Michael Stanclift
Network Analyst
Rockhurst University
http://help.rockhurst.edu
(816) 501-4231
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Nathaniel Austin
Sent: Thursday, August 07, 2008 10:57 AM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Also not true. If you still have a valid support contract on your
software then you can still get support on it. You just can't goto 4.5.
Stanclift, Michael wrote:
And you won't be able to get any support from Cisco.
Michael Stanclift
Network Analyst
Rockhurst University
http://help.rockhurst.edu
(816) 501-4231
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Nathaniel Austin
Sent: Thursday, August 07, 2008 10:41 AM
To: [email protected]
Subject: Re: License expiring what is going to happen?
Hi Daniel,
The license doesn't have a expiration date for Clean Access, its
permanent, so you won't lose any functionality that you currently have
on your existing system, you just won't be able to upgrade to 4.5.
You should still be able to get all the checks and rules updates.
Nate
Daniel R. Sullivan wrote:
Greetings,
Because of budget constraints and Cisco's move to forcing us off of
our paid-for Dell hardware to Cisco devices our CCA license is about
to run out. We can't afford to upgrade to the Cisco solution and
switching to another vendor is just as expensive (if not more, Still
Secure comes in dead-even with the Cisco upgrade cost). What happens
when the license runs out? I'm sure all the 'pr_' rules will quit
updating, but will the college be able to craft manual rules or will
the system fail closed (happened once to us around the Perfigo
switchover)?
Side note: Thank you to all of you on this list that have helped me
so
much over the years. This is my last week at Mary Baldwin College and
this list has saved my bacon so many times in the past! I'm getting a
job in the "real world" for actual money!
Thanks,
Daniel R. Sullivan
Senior Systems Administrator
Mary Baldwin College
