I don't know for sure. I didn't have any cases on that and I haven't
spoke to the developer, I'm just going off the notes in the bug.
Nate
Caines, Max wrote:
When you say you couldn't reproduce it, do you mean that you installed a
copy of Avast Free/Home 4.7, ran the agent and it recognised the product and
gave the AV signature date and version? It didn't say "ALWIL unknown
product" with blanks against "Virus definition file date" and "Virus
definition file version", as reported on this list?
Regards
Max
-----Original Message-----
From: Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] On Behalf Of Nathaniel Austin
Sent: 27 August 2008 14:55
To: [email protected]
Subject: Re: [CLEANACCESS] Avast V4.7 & CCA 4.1.2.1
The bug number is CSCsm25788 but has not been resolved because our
development team was not able to reproduce the problem in house.
If it is still not working for you then open another case and someone
can take a look for you.
Nate
Caines, Max wrote:
Hi
I've checked the release notes for 4.1.6, and I see that
this problem
still hasn't been resolved. Does anyone know when (if at all) Cisco
plan to address it? It seems to me that 10 months is quite
long enough
to wait for a fix. How do Cisco think this looks to the prospective
Cisco purchasers thgat are using it?
Max Caines
IT Services, University of Wolverhampton
Wolverhampton, West Midlands WV1 1SB
Tel: 01902 322245 Fax: 01902 322777
--------------------------------------------------------------
----------
*From:* Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] *On Behalf Of *Michael
Forster
*Sent:* 16 December 2007 16:23
*To:* [email protected]
*Subject:* Re: [CLEANACCESS] Avast V4.7 & CCA 4.1.2.1
We were having the same problem and opened a ticket with Cisco.
This is their response:
/This is a new defect in the agent code. It will be fixed in the
next 4.1.3 agent version./
/ /
/I'll update you later if there is any workaround at this moment
and let you know the release date for 4.1.3 agent./
/ /
/Thanks & Regards,/
/ /
/------------------------------/
/ //Vaishali Deshpande
SJ TAC - AAA/VPN
Cisco Systems, Inc.
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
408-525-2307/
___________________________________
*michael forster*
network engineer
[EMAIL PROTECTED] | 757.226.4043
regent university
*From:* Cisco Clean Access Users and Administrators
[mailto:[EMAIL PROTECTED] *On Behalf Of
*Jeff Stewart
*Sent:* Thursday, December 13, 2007 9:22 AM
*To:* [email protected]
*Subject:* Re: Avast V4.7 & CCA 4.1.2.1
We have seen several cases of this...
Dennis Xu wrote:
Has anyone experienced problem with Avast V4.7 and CCA
4.1.2.1? It
seems the agent does not recognize this product. TAC
says several
customers have already reported this problem, but they still do
not have a solution or bug created. frustrating..
Dennis Xu
Network Analyst(CCS)
University of Guelph
5198244120 x 56217
--
Jeff Stewart
Network Engineer
Network Computing & Support
Western Kentucky University
