Folks,
I hope you folks can help. I seem to have an issue with Windows updates
and CAA:
Computer meets all Role-Requirements. When Clean Access Agent is first
installed on the computer, it works until the computer gets Windows
updates. It will then only allow the user to long in a limited access
role--the only requirement is our antivirus and all machines are
restricted to http and https traffic.
The computer was restored to 6/1/2008. Clean Access was reloaded and the
computer allowed full access for the rest of the day. Windows Updates
were run overnight and Cisco again would not allow access to the Kenyon
network the next day.
The check failed is a copy of Cisco check pc_AutoUpdateCheck. We copied
this to add Windows Vista (All). This check verifies that the wuauserv
service is running.
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CAM version 4.1.2
CAA Setup version 4.1.2.0
Patch Version 4.1.6.0
Current Clean Access Agent Patch is a mandatory upgrade is checked.
Do not offer current Clean Access Agent Patch to users for upgrade is
checked.
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I'm out of ideas and I hope that maybe someone has seen this and can
shed some light.
Thank you for any information that you have!
--
Libby Garner
Library and Information Services | Kenyon College
[EMAIL PROTECTED] | 740-427-5699