We've seen this too. A lot of times running either the Symantec/Norton removal tool or the McAfee removal tool from their websites gets rid of the bits that cause this problem, even after the program is uninstalled using the regular installer.
Michael Stanclift Network Analyst Rockhurst University http://help.rockhurst.edu (816) 501-4231 -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of THETFORD, CHARLES Sent: Thursday, September 04, 2008 8:37 AM To: [email protected] Subject: Re: CCA Connectivity Issue We have found that Mcafee and Norton blocks the DNS (randomly). Chuck Thetford TWU -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Dennis Xu Sent: Thursday, September 04, 2008 8:18 AM To: [email protected] Subject: CCA Connectivity Issue After the move-in period, we had about 10 users randomly having connectivity issues to CAS. They can get IP from our Central DHCP server(CAS works as DHCP passthrough). But the dns lookup timed out. For the users having CCA Agent installed, the Agent did not pop up. It looks like the client cannot talk to CAS at all. Sometimes a 'repair' could fix the issue. Anyone has seen the similar issue? Thanks, Dennis
