If the login box is grayed out, that usually means that there is no network connection, or there is a personal firewall not allowing the clean access agent to pass traffic. We have been running into the personal firewall issue these past few days.
Paul Miller Network Administrator Dominican University From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Williams, John Sent: Tuesday, September 09, 2008 3:30 PM To: [email protected] Subject: Vista 4.1.3.2 No Login on Agent All, Anyone have any information on this problem? I have an open case with TAC but wanted to see if the community had any thoughts. On a few of our Vista clients we install the Clean Access Agent (4.1.3.2) our server version is 4.1.3. The client never pops up and asks for you to login. The login button is grayed out. I have attempted to login wired and wirelessly. We are enforcing L2 Strict but we have other Vista clients where this works fine. We did have the issue with 4.1.6 but we caught it before it got too far out of hand on our campus. During troubleshooting with TAC we were able to see the correct arp entries on both the CAS and the client. I have tried several different VLANs on different CCA servers and the behavior persists. Any ideas? Regards, John Williams Ohio Northern University
