Did you have them go to MS update site directly? I am not sure why MS makes it so confusing. But we found the PC might be failing KB954593 but the real update requires is KB38464. We usually turn off the critical update requirements for a few days around 2nd Tuesday just to let the PCs gets the updates and work themselves way out before we enforce it.
http://www.microsoft.com/downloads/details.aspx?familyid=16f3ad21-ed77-4c32-93df-3b650b2b32a5&displaylang=en The CAM registry check for KB954593 is actually looking for KB 938464. Same for Vista. ======= pc_KB954593_MS08-052_XP HKLM\SOFTWARE\Microsoft\Updates\Windows XP\SP4\KB938464\Filelist\ From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Walt Howd Sent: Friday, September 12, 2008 1:06 PM To: [email protected] Subject: KB954593 / MS08-052 Check Incorrectly Failing on Windows Vista Systems We have approximately 500 windows vista student systems that are failing the pc_KB954593_MS08-052_Vista check. All of the systems we have examined have all available windows updates installed. Some of the systems have the reported file (gdiplus.dll) in the directory listed in the check with the minimum file version listed in the check (5.2.6000.16000). Other systems do not have the gdiplus.dll in the exact directory, but in a different directory with a higher version number. On all systems attempting to manually download ( http://www.microsoft.com/technet/security/Bulletin/MS08-052.mspx ) and install the update reports the message that update is not applicable to the system as it has already been installed. Here is the text from the Clean Access Report: pc_KB954593_MS08-052_Vista, File Check [C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16683_none_9ea0f08ac96e2537\GdiPlus.dll later than 5.2.6000.16000] Has anyone else seen this issue? This update just came out on Tuesday, the 9th. Walt Howd Network Systems Admin Information Technology Services<http://its.truman.edu/> Truman State University<http://www.truman.edu/> SunGard Higher Education Managed Services 100 East Normal Street Kirksville, MO 63501 [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]> Office - (660) 785-7394
