Thanks folks. We are moving to a new VPN solution, and migrated Clean access to the new servers many months before it was ready for deployment, so I have users that are on some old clients.
Seems the work around is to either manually "undo" the group policy redirect or modify the registry. Luckily, I have only had 2 people with that issue so far. From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Mike King Sent: Thursday, September 18, 2008 1:10 PM To: [email protected] Subject: Re: My Documents install problem! I think the problem is the older version. I seem to remember stumbling across this a year and a half ago, but never really pursued it, since only 3 people in our organization had they're My Documents redirected. Mike On Thu, Sep 18, 2008 at 10:14 AM, Don Click <[EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote: Im sure this was answered a long time ago, but I just resurfaced for us. We have users that are running an older version of the Clean Access agent, and are trying to upgrade to 4.1.6.<http://4.1.6.> The issue is that our server/AD guys have a group policy that automatically re-directs the "My Documents" folders to a network share. The install is breaking at that point. Is there anything I can tell my users to do that will allow the install of the agent when they are NOT connected to the network? This is just happening to laptops that have been on the domain (while at work) then they take it home. Thanks!
