Don, The client's problem is not SP2, but the check pc_KB923789_MS06-069_XP_SP2.
When I look up this check, that is a Macromedia Flash vulnerability. Remove and update the Flash player to resolve this. The SP2 checks are failing because SP3 is currently installed, not SP2. This is how Clean Access determines which checks are appropriate for whish OS variant. You can look at the rule to see the logic of how the client is checked. Bruce Osborne Liberty University From: Cisco Clean Access Users and Administrators [mailto:[EMAIL PROTECTED] On Behalf Of Don Click Sent: Wednesday, October 01, 2008 11:17 PM To: [email protected] Subject: [CLEANACCESS] windows xp sp2 failure? Its been a while since I hit the list, so this is probably been asked/answered a few times. Have a user with Windows XP SP3 installed, but is failing on a SP2 service pack check? Failed check below- any thoughts, ideas? My user is running 4.1 of the agent. * Failed Checks: pc_KB923789_MS06-069_XP_SP2, Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5056b317-8d4c-43ee-8543-b9d1e234b8f4}\ exists ] pc_Windows-XP-SP2, Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CSDVersion contains Service Pack 2] pc_Windows-XP-SP2-int, Registry Check [\HKEY_LOCAL_MACHINE\system\CurrentControlSet\control\windows\CSDVersion equals 512] Don Click Telecommunications Manager Department of Information Services Denton County (940) 349-3020 - Office (940) 349-5186 - Fax
