I was waiting for about 10 minutes and the CAS cannot reconnect to CAM. Yes 
usually the switch won't reboot by itself. I found this issue after I manually 
reboot the switch for some other reasons. 

We didn't try to clear the ARP table. But I think as the switch got rebooted, 
the ARP table should be fresh? 

Dennis Xu
Network Analyst(CCS)
University of Guelph
5198244120 x 56217

----- Original Message -----
From: "Sean Hennessey" <[email protected]>
To: [email protected]
Sent: Thursday, January 8, 2009 5:34:51 PM GMT -05:00 US/Canada Eastern
Subject: Re: HA CAS pair cannot reconnect to CAM after reboot the switch

Hey all -

Try going onto your core switches/routers and clearing the ARP table. I've 
found, as I've pointed out on list before, that the ARP table on Cisco 
switches/routers (at least) tend to get "poisoned" when CASes go up and down. I 
spent 16 hours working on this with Cisco once before deciding to clear the ARP 
for the hell of it and having that fix it.

Just a thought.

- Sean

----

Sean Hennessey

Networking and Information Security Systems Administrator

The University of Portland


-----Original Message-----
From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Homer Manila
Sent: Thursday, January 08, 2009 1:59 PM
To: [email protected]
Subject: Re: HA CAS pair cannot reconnect to CAM after reboot the switch

We're using eth2 for heartbeat on our CASes as well and we also don't 
have any link-detect IP set, but our CAS boxes are connected to 
switch-routers that almost never get rebooted, so it's hard to say.  l. 
  How long have you waited for the CASes to reconnect to the CAM? 

--Homer Manila
Information Security Engineer
Information Technology, American University
202-885-2209



Dennis Xu wrote:
> Thank you for the comment. Our heartbeat interface is eth2 which is nothing 
> to do with the switch. I was thinking of the link detect IP. We had the trust 
> side link detect IP set to be the default gateway. When the switch reboot, 
> both CASes in the HA pair cannot connect the the default gateway. Then I 
> thought they may screw up. But I have tested to set the link detect IP to be 
> N/A and still the same problem. 
>
> Dennis Xu
> Network Analyst(CCS)
> University of Guelph
> 5198244120 x 56217
>
> ----- Original Message -----
> From: "Homer Manila" <[email protected]>
> To: [email protected]
> Sent: Tuesday, January 6, 2009 12:12:46 PM GMT -05:00 US/Canada Eastern
> Subject: Re: HA CAS pair cannot reconnect to CAM after reboot the switch
>
> I believe we have.  I think what happens is that failover fails because 
> both are offline, and they don't know who should be active once 
> connection has been restored.  I think YMMV depending on the type of 
> interface the heartbeats go through.
>
> --Homer Manila
> Information Security Engineer
> Information Technology, American University
> 202-885-2209
>
>
>
> Dennis Xu wrote:
>   
>> Our CAM/CAS are running version 4.1.6 and CAS servers are in central 
>> deployment mode. We just found if we reboot the switch(c3750 or c6506) which 
>> connect to the HA pairs, the HA CAS pairs cannot reconnect to CAM 
>> automatically(showing as "Not Connected"). The standalone CAS server can 
>> reconnect to CAM automatically without problem after the switch reboots. For 
>> the HA CAS pairs, we had to reboot the active one, then the standby one can 
>> reconnect to CAM automatically. 
>>
>> Has anyone seen this issue in your environment? 
>>
>> Dennis Xu
>> Network Analyst(CCS)
>> University of Guelph
>> 5198244120 x 56217
>>   
>>     

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