We also run something like this for Faculty/Staff but use our WSUS server instead of the MS ones and errors like this can also happen if the person kills the CCA_Update.exe (I think that's the name) process.
--Jeremy On Sun, Apr 5, 2009 at 02:21, Stanclift, Michael <[email protected]> wrote: > We run our checks like this as well, when students get those errors it > usually is because the update service on their machine is either broken or > somehow disabled. > > Michael Stanclift > Network Analyst > Rockhurst University > > http://help.rockhurst.edu > (816) 501-4231 > ________________________________________ > From: Cisco Clean Access Users and Administrators > [[email protected]] On Behalf Of Mike Diggins > [[email protected]] > Sent: Saturday, April 04, 2009 1:27 PM > To: [email protected] > Subject: Windows Update Services Requirement > > I'm testing the Windows Update Service in place of the Cisco checks for > Windows patches. I created a new requirement for this (using the Microsoft > update servers, and the Updates to be installed set to Critical. > > Enforce Type: Mandatory > Priority: 3 > Remediation Type: Manual, Interval 0, Retry Count 0 > Windows Updates Validation by Severity > Windows Updates to be Installed: Critical > (Not checked) Upgrade to Latest OS Service Pack > Windows Update Installation Sources: Microsoft Servers > Installation Wizard Interface: Show UI > Requirement Name: Windows Update Services > Description:Critical Windows Updates are missing from your > computer. Click on the Update button to launch Windows > Update. > > Operating System: Windows XP (ALL), Windows Vista (All) > > Most users appear to be passing the check successfully. However, several > are not, and when I look at their report, it shows the following: > > 3. Windows Update Services (Mandatory) > * Passed Checks: > * Failed Checks: > * Not executed Checks: > * Description: > > Nothing under the failed checks, yet they're failing the check!? Some > other failed reports do show the missing patches. I don't have access to > the clients today, so I'm wondering what this failure status means? > > -Mike >
