We just had a student come in with the same problem this morning (CCA
detects Norton Internet Security 2009 is installed, but doesn't detect the
definitions). We're on Clean Access v4.1.8 server and client.  She said
she was running the 2008 version fine, but decided to upgrade to 2009. 
Sounds like that .5 patch Tom mentioned is probably the culprit here.  She
was pretty irritated that it's June and we can't support a '2009' release
of an AV app.

Clean Access v4.1.10 seems to be out, but we haven't upgraded to that yet.
 Has anyone tested 4.1.10 with the updated NIS 2009 to see if that works?
Since it sounds like Norton released a .5 update to the 2009 suite, I'm
not sure release notes would be that useful with this.

Doug Chudzik
ResNet Manager
Wellesley College

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We're currently running CCA 4.5.1 with the latest agent...

According to the docs, it looks like Norton Internet Security 2009 is  
supported, but we still don't see it recognizing updates. I know this  
was a reported bug several months ago. Does anyone have it (or an  
alternative check) working?


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