Karla, The failure occurs only with Windows Vista Home Premium x64 users who ACTAULLY have SP2 installed. We are checking for a registry setting:
HKLM\ SOFTWARE\Microsoft\Windows NT\CurrentVersion\CSDVersion to see if “Service Pack 2” is there or not. From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Karla Borecky Sent: Monday, October 05, 2009 9:48 AM To: [email protected] Subject: Re: Vista Questions Hi Pete, Are you Vista users passing other checks - say for SP1? In the Failed Checks, CCA lists things like SP2 if the person doesn't have SP2 - but it's not a failure per se. They probably have SP1 or "plain" Vista - all of which are acceptable as long as it's patched. BUT, if these folks actually *have* SP2 and it's not catching it, then there actually is a problem. (It's a very confusing system.) As for the XP vs. Vista thing, it looks for the existence of this file to make sure it's Vista: c:\windows\syswow64\kernel32.dll (32-bit) or a registry key: HKCU Software\Wow6432Node\ (64-bit) Hope this helps, Karla Karla Borecky Novell Systems Administrator Information Technology Services Smith College Northampton, MA 01063 Hello! We are rolling out an In-Band virtual gateway for our VPN users and I have come across something I can’t confirm. All my Windows Vista Home Premium x64 users are failing the check for SP2. I don’t have any x64 machines to check to see where Service Pack 2 is in the registry. Can anyone help?? Also, I have one user who claims to be running VISTA yet NAC sees a XP machine. Has this ever happened to anyone?? Pete
