Actually this looks to be a problem with the check itself. On your machine you are saying that the creation date is 6/6/09 but what is the modified date of the file? The check is looking at the modified date as that is what the M signifies in the check description.
28784. pc_Vista_KB971961_MS09-045, File Check [$SYSTEM_32\Jscript.dll later than [M]06/03/2009 00:00:00] If the check were looking at the creation date then there would be a C inside the brackets instead of the M. See if you can force the modified date to change on your system to verify that what I am saying works. From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of ResNet-Info Sent: Tuesday, October 13, 2009 1:48 PM To: [email protected] Subject: Another Windows Update 'file check' failure Hi, This seems to happen every once in a while, and we have yet to find a solution except reinstalling Windows Vista. A Windows Update that Clean Access (v4.1.10 Agent) checks based on the file information instead of the registry is failing, even though the file is showing up with the correct information in Vista. I found a few posts about this for past problems, and have posted here about similar incidents with different KBs and different PCs, but never got any kind of reasonable (ie, not reinstalling Windows) resolution. Reinstalling Windows due to one pesky file is a pretty unreasonable thing to ask of a student. The update this time is KB971961, on file C:\Windows\System32\Jscript.dll. Clean Access fails the file check (see the log below), but according to the computer, the file in this location is version 5.8.6001.18795, with a creation date of 6/6/09, which should pass the check. The version of Vista is US, and the date format is MM/dd/yy (the only suggested fix that's been posted on here). We've uninstalled and reinstalled the update, uninstalled and reinstalled Clean Access, but it still fails. If anyone has run into this before, please let me know what you're experience has been. Thanks, Doug Chudzik, [email protected] Student Computing Manager Wellesley College 781.283.2124, LIB 214 User: ----- Operating System: Windows Vista Business Agent Version: 4.1.10.0 Agent Type: Windows Agent System Name: ---- System Domain: n/a System User: ---- User Domain: ---- _____ 28784. Windows Critical Updates (Mandatory) Passed Checks: 28784. pc_Windows-Vista-SP2 28785. Failed Checks: 28786. pc_vista64, Registry Check [\HKEY_CURRENT_USER\Software\Wow6432Node\ exists ] 28787. pc_Windows-Vista-SP1, Registry Check [\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\CSDVersion contains Service Pack 1] 28788. pc_Vista_KB971961_MS09-045, File Check [$SYSTEM_32\Jscript.dll later than [M]06/03/2009 00:00:00] 28789. pc_Windows-Vista-SP1-int, Registry Check [\HKEY_LOCAL_MACHINE\system\CurrentControlSet\control\windows\CSDVersion equals 256] 28790. Not executed Checks: 28791. pc_KB929123_2_MS07-034_Vista 28792. pc_KB929123_1_MS07-034_Vista 28793. pc_Windows_ehkeyctl 28794. pc_Vista_KB971557_MS09-038 28795. pc_KB930178_2_MS07-021_Vista 28796. pc_KB946026_2_MS08-007_Vista 28797. pc_KB946026_1_MS08-007_Vista 28798. pc_KB930178_1_MS07-021_Vista 28799. pc_Vista_KB967723_MS09-048 28800. pc_KB925902_2_MS07-017_Vista 28801. pc_KB925902_1_MS07-017_Vista 28802. pc_Vista_KB973768_MS09-037 28803. pc_Vista_KB973507_MS09-037 28804. pc_IE8_0 28805. pc_KB956802_MS08-071_Vista 28806. pc_Windows-Vista-SP2-int 28807. pc_MSXML3r_MS08-069_Vista 28808. pc_Vista_KB972260_MS09-034_IE8 28809. pc_IE7_0 28810. pc_KB938127_MS07-050_Vista 28811. pc_Vista_KB972260_MS09-034_IE7 28812. pc_KB943055_MS08-008_Vista 28813. pc_Vista64_KB951698_MS08-033 28814. pc_KB960803_MS09-013_Vista 28815. pc_KB959349_MS08-075_Vista 28816. pc_MSXML3_MS08-069_Vista 28817. pc_KB954593_MS08-052_Vista 28818. pc_KB961371_MS09-029_Vista 28819. pc_Vista_KB970710_MS09-049 28820. pc_KB929916_2_MS07-040_Vista 28821. pc_KB929916_1_MS07-040_Vista 28822. Description: 28784. Windows Automatic Update Misconfigured (Mandatory) Passed Checks: 28784. au_install_option 28785. WinVista_pc_AutoUpdateCheck 28786. Failed Checks: 28787. Not executed Checks: 28788. Description: 28784. Anti-virus installed (Mandatory) Passed Checks: 28784. av_inst_ANY_of_McAfeeAV 28785. Failed Checks: 28786. Not executed Checks: 28787. av_inst_ANY_of_TrendMicroAV 28788. av_inst_ANY_of_NortonAV 28789. av_inst_ANY_of_F-ProtAV 28790. av_inst_AVG7_5_7_x 28791. Description: 28784. Anti-virus definitions updated (Mandatory) Passed Checks: * Failed Checks: * av_def_McAfeeAV, Antivirus Check [Any supported McAfeeAV AV software up to date] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#avinfo> AV Info for details * av_inst_AVG7_5_7_x, Antivirus Check [AVG 7.5 7.x installed] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#avinfo> AV Info for details * av_def_NortonAV, Antivirus Check [Any supported NortonAV AV software up to date] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#avinfo> AV Info for details * av_def_TrendMicroAV, Antivirus Check [Any supported TrendMicroAV AV software up to date] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#avinfo> AV Info for details * av_def_F-ProtAV, Antivirus Check [Any supported F-ProtAV AV software up to date] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#avinfo> AV Info for details 1. Not executed Checks: 2. av_defn_AVG7_5_7_x 3. Description: 28784. Anti-malware installed (Mandatory) Passed Checks: * Failed Checks: * pc_as_inst_MalwarebytesAnti-Malware_MalwarebytesAnti-Malware_1_x, Anti-Spyware Check [Malwarebytes Anti-Malware 1.x installed] see Client <https://cam.wellesley.edu/admin/agent/reports/display_report.jsp?CCA_TOKEN=U60eEFr8uBpjYyC88YNrEihbk2ClQ88FvFqxXBnFVP8.&id=1026/#asinfo> AS Info for details Not executed Checks: Description: _____ Client AV Info Product ID: McAfeeAV Product Name: McAfee VirusScan Enterprise Product Version: 8.5.0.781 Virus Definition File Version: 5769 Virus Definition File Date: 10/12/2009 Client AS Info Product ID: Malwarebytes Anti-Malware Product Name: Malwarebytes Anti-Malware Product Version: 1.41.0 Spyware Definition File Version: Spyware Definition File Date: Product ID: MicrosoftAS Product Name: Windows Defender Vista Product Version: 1.1.1600.0 Spyware Definition File Version: 1.67.698.0 Spyware Definition File Date: 10/12/2009 2:46:41 AM Doug Chudzik Student Computing Manager Wellesley College 781.283.2124, LIB 214
