I'm not running 4.1.8 yet so I'm not sure if the problem you're experiencing is 
the same issue I saw this morning, but I did have a few users today who were 
failing based on Windows Updates even though the NAC report did not list any 
updates under the failed section.
I performed a "Clean Update" for the Cisco checks/rules and that fixed the 
issue.
_____________________________
Robert Biddle
Network Systems Engineer / Administrator
College of Mount St. Joseph

From: Cisco Clean Access Users and Administrators 
[mailto:[email protected]] On Behalf Of Karla Borecky
Sent: Friday, October 16, 2009 1:39 PM
To: [email protected]
Subject: There IS a report problem with 4.1.8...

Hello all,

Our CAM (v 4.1.8) is currently reporting that folks are failing the Windows 
Updates, but it's not listing the actual KBs they are failing: it looks like 
there isn't anything missing. But upon closer examination - comparing the KBs 
required in the actual hotfixes rule with what the person did pass - I see that 
the latest updates from this week are being REQUIRED, but not reporting as 
being failed checks.

This is terribly confusing to our support staff, as you can imagine. So I don't 
know if any Cisco folks read this list, but if so, I'm hoping someone can look 
into it. (I don't have the login for our official Cisco support thing, and the 
person who does is out sick.)

Argh,
Karla B

PS These are all XP machines - I haven't checked Vista ones yet.


Reply via email to