I wanted to report back on the fix. It seems that the upgrade of the CAM from 4.6.1 to 4.7.1 did not complete correctly, even though it said it had upgraded and showed 4.7.1
TAC fixed the problem by removing a file type requirement I had. It turns out that the upgrade does not like file types, we switched it to a link and the upgrade worked. ________________________________ Greg Duffin Systems Manager ITS Administrative Technology Gannon University 109 University Square Erie, PA 16541 (814) 871-7583 -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Duffin, Gregory J Sent: Monday, January 04, 2010 12:45 PM To: [email protected] Subject: Re: Upgrade problems to 4.7.1 Nothing in there. Greg Duffin Systems Manager Gannon University Information Technology Services 109 University Square Erie PA 16541 814-871-7583 ________________________________ From: Cisco Clean Access Users and Administrators on behalf of Caines, Max Sent: Mon 1/4/2010 12:23 PM To: [email protected] Subject: Re: Upgrade problems to 4.7.1 SOPHOS Alert - ITS at Gannon University identified potentially dangerous attachments and removed it from this email. If a prohibited file is needed please contact the ITS helpdesk at x7501 for assistance. For a list of prohibited files go to www.gannon.edu/its Have you got anything relevant under Monitoring > Event Logs on the active CAM? Regards Max Caines Network Design Consultant IT Services University of Wolverhampton Tel: 01902 322245 Mobile: 07976 841874 ________________________________ From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Duffin, Gregory J Sent: 04 January 2010 16:50 To: [email protected] Subject: [CLEANACCESS] Upgrade problems to 4.7.1 I followed the doc and upgraded my 3140 from 4.1.2.1 to 4.6.1 and had no problems. Everything worked like a charm. Then I proceeded to upgrade the 2 CAS I have first to 4.7.1 and then the CAM to 4.7.1. Now I don't see the CASes under CCA Servers. What could be the problem? Right now doing the upgrade over break but dead in the water. Any help would be appreciated. Thanks ________________________________ Greg Duffin Systems Manager ITS Administrative Technology Gannon University 109 University Square Erie, PA 16541 (814) 871-7583
