We have the same issue here and we are running NAC 4.9.1. We have noticed that installing the latest windows updates fixes the problem. We also opened a TAC case and they are looking into it.
Thank you, Helvetiella Longoria Lead Network Security & Systems Engineer Division of Information Technology Network Engineering & Telecommunications PC530 Florida International University Miami, FL 33199 Tel. 305-348-3591 Fax. 305-348-4057 On Aug 21, 2012, at 1:29 PM, Wayne Lai wrote: It is affecting my site...we are running NAC 4.9.0; I opened a Cisco TAC case and they need me to provide various logs...if I get any further info I'll update you guys. Wayne Lai Network Engineer Office of Information Technology University of La Verne (909)593-3511 x4575 -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Byrnes, Timothy A. Sent: Tuesday, August 21, 2012 10:19 AM To: [email protected]<mailto:[email protected]> Subject: Re: Slow login for Windows users Any more info on this issue? I haven't heard any complaints here (4.8.2), but I need to upgrade for OSX 10.8 support and am curious if this is limited to 4.9.1 installations. Timothy Byrnes Network Security Engineer Towson University / OTS Desk: 410.704.3813 [email protected]<mailto:[email protected]> -----Original Message----- From: Cisco Clean Access Users and Administrators [mailto:[email protected]] On Behalf Of Kurt Huenemann Sent: Friday, August 17, 2012 4:47 PM To: [email protected] Subject: Re: Slow login for Windows users I'm told that we're feeling it here too. FWIW, we're on NAC 4.9.1. Kurt E. Huenemann Assoc. Vice President for Information Resources Heidelberg University 310 East Market Street Tiffin, Ohio 44883 419.448.2351 [email protected] Do not ever e-mail your password to anyone. CNIT will never ask for your password in an e-mail. On Fri, Aug 17, 2012 at 2:14 PM, Daniel Albaugh <[email protected]> wrote: The last several days our Windows users are complaining of slow NAC agent login. Our Mac users can be logged in through the NAC agent in about 15 secs once they enter their name and password and press return. Our Windows users are taking over 70 seconds to get logged in when they used to take just 15-20 seconds. Any one else suddenly having this issue? Last Tuesday was patch Tuesday for Microsoft (I believe) and maybe there was an update that has affected just our Windows users so I'll have to check into that. At first I thought it might have something to do with being part of our domain but removing a machine from the domain had no effect. Any thoughts are appreciated.
