Alex, Thanks for these logs.
It looks as though your subscriber has been created in domain "Siren.sirenhome.net" (note the capital S), but is registering with domain "siren.sirenhome.net" (note the lowercase s). Despite the fact that DNS is case-insensitive, the SIP authentication process is case-sensitive because it has to calculate an MD5 hash of the domain name. Please can you configure your phone with domain/realm "Siren.sirenhome.net" and check this resolves the problem? Thanks, Matt From: Alex Interrante [mailto:[email protected]] Sent: 25 June 2013 15:29 To: Matt Williams Cc: [email protected] Subject: Re: [Clearwater] Softphone Registration Error Matt, Thanks for your help. I deleted all of the nodes and reinstalled everything from the stable version and now I am getting the following error in the homestead-0.log when I try to connect a softphone to clearwater: 2013-06-24 19:34:43,606 I main:108 11762:140402807412480] Going to listen for HTTP on port 8888 2013-06-24 19:40:10,642 I main:108 15636:140043069867776] Going to listen for HTTP on port 8888 2013-06-24 20:09:24,894 D _base:74 15636:140043069867776] HTTPRequest(protocol='http', host='hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', method='POST', uri='/credentials/6505550568%40Siren.sirenhome.net/sip%3A6505550568%40Siren.sirenhome.net/digest<http://40Siren.sirenhome.net/sip%3A6505550568%40Siren.sirenhome.net/digest>', version='HTTP/1.1', remote_ip='10.144.134.174', body='digest=718e260af8da791f851cfe92700ca0c7', headers={'Content-Length': '39', 'Connection': 'close', 'Content-Type': 'application/x-www-form-urlencoded', 'Host': 'hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', 'Accept-Encoding': 'gzip'}) 2013-06-24 20:09:30,414 D _base:74 15636:140043069867776] HTTPRequest(protocol='http', host='hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', method='PUT', uri='/filtercriteria/sip%3A6505550568%40Siren.sirenhome.net<http://40Siren.sirenhome.net>', version='HTTP/1.1', remote_ip='10.144.134.174', body='<?xml version="1.0" encoding="UTF-8"?><ServiceProfile><InitialFilterCriteria><TriggerPoint><ConditionTypeCNF>0</ConditionTypeCNF><SPT><ConditionNegated>0</ConditionNegated><Group>0</Group><Method>INVITE</Method><Extension></Extension></SPT></TriggerPoint><ApplicationServer><ServerName>sip:mmtel.Siren.sirenhome.net<http://mmtel.Siren.sirenhome.net></ServerName><DefaultHandling>0</DefaultHandling></ApplicationServer></InitialFilterCriteria></ServiceProfile>', headers={'Content-Length': '425', 'Connection': 'close', 'Content-Type': 'application/json', 'Host': 'hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', 'Accept-Encoding': 'gzip'}) 2013-06-25 02:45:30,753 D _base:74 15636:140043069867776] HTTPRequest(protocol='http', host='hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', method='GET', uri='/credentials/6505550568%40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest<http://40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest>', version='HTTP/1.1', remote_ip='10.147.162.181', body='', headers={'Host': 'hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', 'Accept': '*/*'}) 2013-06-25 02:45:30,801 E _base:109 15636:140043069867776] Uncaught exception GET /credentials/6505550568%40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest<http://40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest> (10.147.162.181) HTTPRequest(protocol='http', host='hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', method='GET', uri='/credentials/6505550568%40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest<http://40siren.sirenhome.net/sip%3A6505550568%40siren.sirenhome.net/digest>', version='HTTP/1.1', remote_ip='10.147.162.181', body='', headers={'Host': 'hs.Siren.sirenhome.net:8888<http://hs.Siren.sirenhome.net:8888>', 'Accept': '*/*'}) 2013-06-25 02:45:30,830 E _base:110 15636:140043069867776] Traceback (most recent call last): File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/internet/defer.py", line 422, in errback self._startRunCallbacks(fail) File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/internet/defer.py", line 489, in _startRunCallbacks self._runCallbacks() File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/internet/defer.py", line 576, in _runCallbacks current.result = callback(current.result, *args, **kw) File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/internet/defer.py", line 1127, in gotResult _inlineCallbacks(r, g, deferred) --- <exception caught here> --- File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/internet/defer.py", line 1069, in _inlineCallbacks result = result.throwExceptionIntoGenerator(g) File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/Twisted-12.3.0-py2.7-linux-x86_64.egg/twisted/python/failure.py", line 389, in throwExceptionIntoGenerator return g.throw(self.type, self.value, self.tb) File "/usr/share/clearwater/homestead/env/local/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/api/homestead/credentials.py", line 66, in get raise HTTPError(404) cyclone.web.HTTPError: HTTP 404: Not Found Any idea what this error means? Thanks for your help, Alex
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