Hi Ashwin, I can't be sure, but it sounds like the homestead component of Clearwater (the subscriber store) might not be running, or might have locked up.
We currently have an open issue (https://github.com/Metaswitch/crest/issues/162) that if NTP corrects the system time by a large amount, homestead may reject all requests sent to it. This can be cleared by rebooting the all-in-one node (log into the node and run `sudo reboot`). If that doesn't fix the problem the next thing I would try is restarting homestead-prov. Log into the node and run `sudo service homestead-prov stop`. This will stop the process, and monit (our monitoring layer) will automatically restart it. If that doesn't work, running `sudo monit status` on the node will display a status report of all the Clearwater processes. Would you be able to share the output of this command? Also, can you please check for me that the homestead schema has installed correctly? You can check this by running "cqlsh -3", then "use homestead_cache;", and finally "describe tables;" - this should report the impu, impi and impi_mapping tables. If any of these steps fail (for example, because the homestead_cache keyspace is missing), then you'll need to recreate the keyspace. You can do this most simply by removing and reinstalling the homestead package. Thanks, Ellie -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Ashwin Kumar R Sent: 24 November 2014 07:45 To: [email protected] Subject: [Clearwater] Fwd: Issue while registering the client Hi, I downloaded clearwater OVF image and installed through virtual box. I accesed ellis through http://localhost:8080 and tried signup as a new user with signup code as secret .but Ellis did not automatically allocate a new number and password.Instead I got a error Failed to update server" error when i logged ellis with user name and password. I checked the diagnostics in devolper mode and found the following error status 502 bad gateway upstream error. Any recommendations would be highly appreciated. Thanks Ashwin _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater
