Hi Ellie,

I agree this is a registration problem.

I already run the nodetool facility on hs and, as you said, I get both
nodes with UN state, identical load and 100% of "owns".

Same for sprout cluster settings: they're identical on both nodes.

Here there are all the logs for a single call:

https://app.box.com/s/gxinfcfd2ojm0hmv0f1a

Hope this can help,
KEN

2014-12-02 19:13 GMT+01:00 Eleanor Merry <[email protected]>:

> Hi Ken,
>
> This sounds like the terminating user isn't registered, so the call is
> rejected with a 480.
>
> Can you check that the Homestead nodes have been clustered correctly? If
> you run 'nodetool status' on each homestead node I'd expect you to see both
> Homestead nodes owning 100%, roughly equal load and in the UN state.
>
> Can you also check the Sprout clustering? Each Sprout node should have the
> file /etc/clearwater/cluster_settings, and it should have a single line of
> the form "servers=<Sprout-1 IP address:11211>,<Sprout-2 IP
> address:11211>,...". The order of the Sprouts should be identical between
> the Sprout nodes.
>
> If these are OK, then can you please send the logs (for a single call
> attempt) as well?
>
> Thanks,
>
> Ellie
>
> -----Original Message-----
> From: [email protected] [mailto:
> [email protected]] On Behalf Of Antonio Ken
> Iannillo
> Sent: 02 December 2014 11:30
> To: [email protected]
> Subject: [Clearwater] 480 Temporarily Unavailable
>
> Dear All, Dear Eleonor,
>
> I resolve the previous problem, thought I think it just needed time for
> the dns name propagation.
>
> However I came up with another issue that is, after the first INVITE and
> the 100 response, the reception of an unexpected message.
>
> 480 Temporarily Unavailable
>
> This is totally random and it is not associated to a particular user.
>
> In the deployment there are two copy of each node (but Ellis) on two
> different servers.
>
> In the log of the sprout nodes I found that
>
>    - sprout node gets the state registered in hs for user 2010000001
>    - memcached fetches result for key reg\\sip:2010000001@..., CAS=9828
>    - data store returns the record
>    - then scscf (from sproutletproxy) send the 408 response
>
> Thanks for your help,
>
> Ken
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