Hi Sushmit,
What error does Ellis return? There are a couple of common causes for Ellis
errors.
The first is that the Homestead schema hasn't been properly installed. You can
check this by running "cqlsh -3", then "use homestead_cache;", and finally
"describe tables;" - this should report the impu, impi and impi_mapping tables.
If any of these steps fail (for example, because the homestead_cache keyspace
is missing), then you'll need to recreate they keyspace. You can do this most
simply by removing and reinstalling the homestead package.
The second is that cassandra isn't running correctly - can you check this? You
can check this by running 'monit status', and getting the uptime of the
Cassandra process. If you see that the cassandra process is frequently
restarting (which will in turn make Homer/Homestead unstable) then can you try
unmonitoring Homer, Homestead and Cassandra ('sudo monit unmonitor
<homer/homestead/cassandra>'), and then stopping Homer, Homestead and Cassandra
('sudo service <homer/homestead/cassandra> stop'). Once the processes have
fully stopped, remonitor Cassandra ('sudo monit monitor cassandra'). Once
Cassandra is fully up, then remonitor Homer and Homestead.
For the SIP register issue - what subscriber are you using? Have you created it
through the homestead-prov UI?
Also, can you send me the debug Sprout logs for a failed register? You can turn
on debug logging by creating/editing the file /etc/clearwater/user_settings,
adding log_level=5 and then restarting Sprout (service sprout stop - it's
automatically restarted by monit). The logs are output in
/var/log/sprout/sprout*
In general, Clearwater provides a number of troubleshooting methods. They are
described in detail at
https://github.com/Metaswitch/clearwater-docs/wiki/Troubleshooting-and-Recovery.
In particular, the nodes log to /var/log/<node_type>/<node_type>*.txt, and
running 'sudo monit summary' will give an overview of the node status.
Hope this helps,
Ellie
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Sushmit
Karar
Sent: 27 January 2015 09:08
To: [email protected]
Subject: [Clearwater] AIO image virtual machine restart problem
Upon restarting the virtual machine that was created using the All-in-one
image, the Ellis UI doesn't let the user create any new Identities. Nor does
the SIP register succeed. It seems as if some of the Clearwater nodes are not
getting properly initialized on restart. Thanks, Sushmit Karar
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