Hi, 

The Homestead log you've attached shows Homestead shutting down but not 
restarting. Can you check that Homestead and Cassandra are reliably running on 
your nodes, and that they're being monitored by monit? If any services aren't 
being monitored, you can run 'sudo monit monitor service' to re-enable this.

Also, for Ellis issues, please can you attach the logs for Ellis, 
Homestead-prov and Homer. If you have multiple logs for a service (e.g. 
homer-0.log and homer-1.log), then please send both. 

You'll also need to turn on debug logs - you can do this by writing LOG_LEVEL = 
logging.DEBUG to the local _settings.py files. These can be found at:
 - Homer - 
/usr/share/clearwater/homer/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/local_settings.py
 - Ellis - 
/usr/share/clearwater/ellis/env/lib/python2.7/site-packages/ellis-0.1-py2.7.egg/metaswitch/ellis/local_settings.py
 - Homestead-Prov - 
/usr/share/clearwater/homestead/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/local_settings.py

Then restart each process (sudo <service> stop - they're restarted by monit). 
The debug logs are created in /var/log/<service>/.

Thanks!

Ellie

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Shiva 
Charan
Sent: 02 February 2015 10:31
To: [email protected]
Subject: [Clearwater] UI error : server failed to update

Hi,

I have multi-instance[6 vms] setup of clearwater, all the services are running 
which can be seen by monit status command on all vm's after creating numbers in 
ellis which are reflected in the db of ellis yet it is not seen in the UI.

Once after login Iam getting an error called Failed to update the server.

Please find the log files of homestead and homer attached to the mail.

Anyone with any input.

Thanks,
Shiva
_______________________________________________
Clearwater mailing list
[email protected]
http://lists.projectclearwater.org/listinfo/clearwater

Reply via email to