Hi Shiva,

It looks like those logs might have been truncated – they only contain about 30 
lines each, but I’d expect more. Could you send the full log files through from 
Bono, Sprout and Homestead? (Homestead logs will be useful in investigating 
authentication failures like this, as they’ll contain information about the 
subscriber state.)

Could you also send the contents of /var/log/syslog? We log high-level 
troubleshooting logs there, so if there are connectivity issues or similar 
configuration problems, that might show up in a log there.

Thanks,
Rob

--
Rob Day
Software Engineer, Project Clearwater

From: [email protected] 
[mailto:[email protected]] On Behalf Of Shiva 
Charan
Sent: 17 June 2015 19:26
To: [email protected]
Subject: [Clearwater] zoiper client number registration fails

Hi,

In my manual install setup all the services are running but when i try to 
register a number created from the UI the registration fails.

Logs for Bono and Sprout are attached to mail.

also the log_current for bono is as below.

Bono log_current.txt

17-06-2015 18:00:01.267 UTC Call-Disconnected: 
CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401
17-06-2015 18:00:01.328 UTC Call-Disconnected: 
CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401
17-06-2015 18:00:01.390 UTC Call-Disconnected: 
CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401
17-06-2015 18:00:01.451 UTC Call-Disconnected:


Please suggest.

Shiva
_______________________________________________
Clearwater mailing list
[email protected]
http://lists.projectclearwater.org/listinfo/clearwater

Reply via email to