Hi Shiva, It looks like those logs might have been truncated – they only contain about 30 lines each, but I’d expect more. Could you send the full log files through from Bono, Sprout and Homestead? (Homestead logs will be useful in investigating authentication failures like this, as they’ll contain information about the subscriber state.)
Could you also send the contents of /var/log/syslog? We log high-level troubleshooting logs there, so if there are connectivity issues or similar configuration problems, that might show up in a log there. Thanks, Rob -- Rob Day Software Engineer, Project Clearwater From: [email protected] [mailto:[email protected]] On Behalf Of Shiva Charan Sent: 17 June 2015 19:26 To: [email protected] Subject: [Clearwater] zoiper client number registration fails Hi, In my manual install setup all the services are running but when i try to register a number created from the UI the registration fails. Logs for Bono and Sprout are attached to mail. also the log_current for bono is as below. Bono log_current.txt 17-06-2015 18:00:01.267 UTC Call-Disconnected: CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401 17-06-2015 18:00:01.328 UTC Call-Disconnected: CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401 17-06-2015 18:00:01.390 UTC Call-Disconnected: CALL_ID=NDc4MjY4Nzk5NzkyMWExMWZiMGFhNzY4MDU4YTUzZDY. REASON=401 17-06-2015 18:00:01.451 UTC Call-Disconnected: Please suggest. Shiva
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