Hi, The logs you’ve attached don’t appear to have any registration attempts in them (the Sprout log only contains OPTIONS polls). Can you please retry the registration and send me the logs? I’d also like the logs from Bono.
I would guess that the HTTP errors are that Sprout and Bono are attempting to send an ACR to Ralf, and this is failing. Do you have a CDF (not part of Project Clearwater) in your deployment? If you don't then you can remove the ralf_hostname setting from your /etc/clearwater/config on Sprout and Bono (and delete your Ralf). Ellie From: Sudha Koushik [mailto:[email protected]] Sent: 10 July 2015 13:39 To: Eleanor Merry Cc: [email protected] Subject: Re: [Clearwater] Fiailed to register SIP call Hi Ellie, Thanks for the reply. Sprout is able to telnet to ralf with the mention port, [sprout]sprout1@sprout1:/var/log$ telnet 11.0.0.10 10888 Trying 11.0.0.10... Connected to 11.0.0.10. Escape character is '^]'. ^] telnet> Also the same syslog is observed in bono node too with the http request failing to ralf node. I have attached the logs for sprout node and ralf node after making a registration request and stopping it after the registration fails. Thanks, Sudhakoushik B On Thu, Jul 9, 2015 at 10:14 PM, Eleanor Merry <[email protected]<mailto:[email protected]>> wrote: Hi, The dlopen errors in syslog are benign, and can be ignored (we’re currently fixing these up). Can you confirm that the Sprout and Ralf nodes can communicate over port 10888, and that the Sprout and Ralf processes are running reliably? Can you also send me the debug logs from Sprout and Ralf for a call? You can turn on debug logging by creating/editing the file /etc/clearwater/user_settings, adding log_level=5 and then restarting Sprout/Ralf (service <sprout/ralf> stop - they're automatically restarted by monit). The logs are output in /var/log/<ralf/sprout>/<ralf/sprout>_<date>. Ellie From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Sudha Koushik Sent: 09 July 2015 15:12 To: [email protected]<mailto:[email protected]> Subject: [Clearwater] Fiailed to register SIP call Hi all, I have multi vm seup of clearwater where in the syslog file of sprout node its saying the following errors. How do i resolve the file not foung issue? and also about the http request that is going to the ralf node, the connection seems to be failing even though both machines can reach each other. ***********syslog******************* dlopen failed: /usr/lib/clearwater/bono_handler.so: cannot open shared object file: No such file or directory Jul 9 12:35:13 sprout1 snmpd[27209]: dlopen failed: /usr/lib/clearwater/homestead_handler.so: cannot open shared object file: No such file or directory Jul 9 12:35:13 sprout1 snmpd[27209]: dlopen failed: /usr/lib/clearwater/alarm_handler.so: cannot open shared object file: No such file or directory Jul 9 12:35:13 sprout1 snmpd[27209]: dlopen failed: /usr/lib/clearwater/cdiv_handler.so: cannot open shared object file: No such file or directory Jul 9 12:35:13 sprout1 snmpd[27209]: dlopen failed: /usr/lib/clearwater/memento_handler.so: cannot open shared object file: No such file or directory Jul 9 12:35:13 sprout1 snmpd[27209]: dlopen failed: /usr/lib/clearwater/memento_as_handler.so: cannot open shared object file: No such file or directory Jul 9 13:46:15 sprout1 sprout[1059]: 1005 - Description: http://11.0.0.10:10888/call-id/OTY4MDljYTlmYjZhMGFkNzZkOGMxMzY3MWI2ZmYzNTM. failed to communicate with HTTP server 11.0.0.10 with curl error No error code 0. @@Cause: An HTTP connection attempt failed to the specified server with the specified error code. @@Effect: This condition impacts the ability to register, subscribe, or make a call. @@Action: (1). Check to see if the specified host has failed. (2). Check to see if there is TCP connectivity to the host by using ping and/or Wireshark ************************************ Thanks for your Co-operation Regards, Sudhakoushik B -- Best Regards B.S.KoushiK
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