Hello Eleanor,

Thank you for pinpointing all the way to discover if I have issues in 
Clearwater.


As you (and the documentation) suggests, I just moved to the current version of 
All-in-one EC2 AMI.


I am going to reply following your orientation if I get any news from now on.


Best


Juliano Medeiros Coimbra, Architect
T: +55.19.3112-1200 ext. 1454
DaitanGroup | www.daitangroup.com<http://www.daitangroup.com/> | Highly 
Reliable Outsourcing. Value Added Services Worldwide.
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________________________________
De: Eleanor Merry <[email protected]>
Enviado: quinta-feira, 1 de outubro de 2015 07:28
Para: Juliano Medeiros Coimbra; [email protected]
Assunto: RE: Is CW-AIO losing registered SIP URIs?


Hi Juliano,



Do the users still exist on Homestead - can you check in the Cassandra 
database? Do the Homestead logs (in /var/log/homestead) give any more details 
when attempting to get the AV for a subscriber? Do the Sprout logs (in 
/var/log/sprout) indicate why the call is being rejected? You may need to turn 
on debug logging for this - to do so create/edit the file 
/etc/clearwater/user_settings, add log_level=5 and then restart 
Sprout/Homestead (service <sprout/homestead> stop - they're automatically 
restarted by monit).



Also, I've noticed that you're running a fairly old version of Clearwater - we 
strongly recommend upgrading regularly (we release every two weeks). In this 
case, I recommend creating a new CW-AIO box as we've changed what Ubuntu 
version we support (it's now 14.04).



Ellie



From: Clearwater [mailto:[email protected]] On 
Behalf Of Juliano Medeiros Coimbra
Sent: 25 September 2015 17:42
To: [email protected]
Subject: [Clearwater] Is CW-AIO losing registered SIP URIs?



Hello,



I am using a CW-AIO image in the following version:



$ dpkg -l sprout homer homestead

Desired=Unknown/Install/Remove/Purge/Hold

| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend

|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)

||/ Name                       Version                    Description

+++-==========================-==========================-====================================================================

ii  homer                      1.0-150313.142251          homer, the Cassandra 
powered XDMS

ii  homestead                  1.0-150313.140357          homestead, the HSS 
Cache/Gateway

ii  sprout                     1.0-150313.150041          sprout, the SIP Router



I've created a few users using Ellis (of course with no "demo account" option) 
and also using Homer and Homestead APIs, but after some time (sorry, I don't 
know how much time, but it seems to be days) those users got the following 
state:



$ curl -X GET http://localhost:8889/impi/6505550716%40example.com/av

{"status": 404, "message": "Not Found", "reason": "unknown", "detail": {}, 
"error": true}



Therefore they also doesn't get registered through Sprout. The other scenario 
is a user that is found through this command above, but Sprout starts signaling 
"SIP/2.0 403 Forbidden".



Am I missing a configuration parameter? Or just messing around with the APIs?



I am sorry if this is a trivial question, but I am quite newbie with Project 
Clearwater. [??]



Thanks



Juliano Medeiros Coimbra, Architect

T: +55.19.3112-1200 ext. 1454

DaitanGroup | www.daitangroup.com<http://www.daitangroup.com/> | Highly 
Reliable Outsourcing. Value Added Services Worldwide.

Privileged and confidential. If this message has been received in error, please 
notify sender and delete it immediately.

Conteúdo confidencial. Se esta mensagem foi recebida por engano, favor avisar o 
remetente e apagá-la.


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