Hi Vinayak, It doesn't look like the client ever sends an ACK to the 200 OK. You can see in the Bono logs the INVITE, a 180 Ringing, and many 200 OKs - but no ACKs (we retransmit the 200 OK a lot because we haven't seen the ACK). The client tears the call down after around 30 secs because it hasn't seen the ACK.
It looks like the public_hostname setting in /etc/clearwater/local_config is set to just 'bono' (we add a Record-Route header using that hostname, 'Record-Route: <sip:<flow identifier>@bono:5060;transport=UDP;lr<sip:%3cflow%20identifier%3e@bono:5060;transport=UDP;lr>>'). The client can't resolve this, so it fails to send the ACK. Can you try setting public_hostname to something that can be resolved by the clients (e.g. an IP address, or bono.cwhpe.com) Ellie From: Ram, Vinayak (NFV BU) [mailto:vinayak....@hpe.com] Sent: 20 February 2016 02:13 To: Eleanor Merry; clearwater@lists.projectclearwater.org Cc: M S, Shiva Charan (NFV BU) Subject: RE: Call drop after 30 seconds Hello Ellie, Please find attached the requested logs. Regards, Vinayak From: Eleanor Merry [mailto:eleanor.me...@metaswitch.com] Sent: Friday, February 19, 2016 10:34 PM To: Ram, Vinayak (NFV BU); clearwater@lists.projectclearwater.org<mailto:clearwater@lists.projectclearwater.org> Subject: RE: Call drop after 30 seconds Hi Vinayak, Calls dropping after 30 seconds probably indicates a problem with the ACK not being sent correctly for the INVITE. Can you please send me the debug logs from your Sprout and Bono nodes for a call? You can turn on debug logging by creating/editing the file /etc/clearwater/user_settings, add log_level=5 and then restart Sprout/Bono (service <sprout/bono> stop - they're automatically restarted by monit). The logs are output in /var/log/sprout/ and /var/log/bono/. Ellie From: Clearwater [mailto:clearwater-boun...@lists.projectclearwater.org] On Behalf Of Ram, Vinayak (NFV BU) Sent: 19 February 2016 15:01 To: clearwater@lists.projectclearwater.org<mailto:clearwater@lists.projectclearwater.org> Subject: [Clearwater] Call drop after 30 seconds Hi All, I have a clearwater manual setup up and running and I am using zoiper SIP phone to make the calls, but the call tends to drop after 30 seconds is there a way I can extend this? Please suggest. Thanks, Vinayak Mail: clearwater@lists.projectclearwater.org<mailto:clearwater@lists.projectclearwater.org>
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