Hi Adrian,

We should double-check the settings that you have entered, just in case. I 
would expect you to need to set:

·         The password field to the Password shown under the private identity 
for your subscriber in Ellis.

·         The server field to the part of the public identity after the @ as 
the private identity appears in Ellis.

·         The authentication-user-name to the whole of the private identity.

For example, I have subscriber:

Private Identity:
[email protected]
Reset
Password: xyz

Associated Public Identities:
sip:[email protected]
New Public Identity


I would enter:

·         username: 5505550014

·         password: xyz

·         server: cw-ngv.com

·         authentication-user-name: [email protected]

If that doesn’t work, then I suggest you send us debug logs from your node.

·         Turn on debug logs as described in 
http://clearwater.readthedocs.org/en/stable/Troubleshooting_and_Recovery.html?highlight=debug%20logs#sprout

·         Restart the node.

·         Try registering your phone again.

·         Send us the latest logs from /var/log/bono and /var/log/sprout.

Yours,

Chris

From: Clearwater [mailto:[email protected]] On 
Behalf Of Adrian Schwartz
Sent: 30 March 2016 22:32
To: [email protected]
Subject: [Project Clearwater] registration using local sip client in android

Hi All
I'm trying to setup the loca sip dialer of my Android phone using the 
All-In-One OVF image.
I'm havimg S5 kernel 4.2.2 so maybe this is the reason things are not going 
straight forward
Any how, I went to call settings and add an Account.
username 6505550162
password <Ellis-password>
server: <hostname ip address>
authentication-user-name: 6505550162@<hostname ip address>

When I try to login, I get login error 403 failed to get authentication vector 
for 6505550162@<hostname ip address> in the sprout_current log file
I had tried also authentication-user-name: 
[email protected]<mailto:[email protected]>
The result was similar

Any Idea?
Thanks
Adrian


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