Hi Bud,

I’ve had a look through your logs. It looks like Ellis is trying to get the 
details of your numbers from homestead-prov so that it can display them, but 
some of the requests are failing with 404 errors.

In order to figure out why that is happening, we will need to look at the 
homestead-prov logs. Homestead-prov is a separate process to Homestead, which 
Ellis uses to update and query subscriber information in Homestead’s database. 
I think the next step is to:

·         Delete all of your subscribers.

·         Add one using Ellis (noting the time).

·         Capture the logs for the time period for Ellis, Homestead, and 
Homestead-prov (/var/log/ellis, /var/log/homestead, and 
/var/log/homestead-prov).

·         Send them over.

(I’ve added some more debug logging to make the logs easier to read, but we 
should be able to understand this without it.)

Chris

________________________________
From: Bud Asterisk [mailto:[email protected]]
Sent: 07 April 2016 20:38
To: Chris Elford (projectclearwater.org) <[email protected]>
Cc: [email protected]
Subject: Re: [Project Clearwater] latest OVF AIO stable?

Reloaded the OVF again and this time round I can create users, but the 
webconfig "fails to update". The numbers are created in the addressbook but the 
PW is never displayed to me.

Logs attached.

On Thu, Apr 7, 2016 at 1:49 PM, Bud Asterisk 
<[email protected]<mailto:[email protected]>> wrote:
Actually the SIP clients stay registered for about 15 mins and then wont 
register. I was able to make a couple calls back and forth between them. I was 
about to try and integrate Ralf but they simply wont register to test it with. 
Is there something blatantly wrong with what I am doing????? I will do another 
install, set all the debug levels and send logs :)

On Wed, Apr 6, 2016 at 9:21 AM, Bud Asterisk 
<[email protected]<mailto:[email protected]>> wrote:
Just to let  you know I have calls working on the current build. The UI is 
still a bit unstable. Next will be SIP trunking integration and Ralf 
integration. Thx!

On Tue, Apr 5, 2016 at 11:17 AM, Chris Elford 
(projectclearwater.org<http://projectclearwater.org>) 
<[email protected]<mailto:[email protected]>> wrote:
It should be ready in the next few days – we will send out a release note when 
we have uploaded it.

I took a look at the logs you sent in your other email. I couldn’t see any 
INVITE messages arriving at the Sprout node. It may be that the log covers the 
wrong time period?

Chris

From: Bud Asterisk [mailto:[email protected]<mailto:[email protected]>]
Sent: 05 April 2016 15:14
To: Chris Elford (projectclearwater.org<http://projectclearwater.org>) 
<[email protected]<mailto:[email protected]>>
Cc: 
[email protected]<mailto:[email protected]>

Subject: Re: [Project Clearwater] latest OVF AIO stable?

Thanks Chris...when is the new image due out?

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On Tue, Apr 5, 2016 at 6:51 AM, Chris Elford 
(projectclearwater.org<http://projectclearwater.org>) 
<[email protected]<mailto:[email protected]>> wrote:
Hi Bud,

I’ve just had a chat with some of the rest of the team. It looks like we’ve 
fixed a serious bug with the all-in-one image in the latest release. The latest 
OVF image should be a lot more stable.

Chris

From: Clearwater 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Chris Elford (projectclearwater.org<http://projectclearwater.org>)
Sent: 04 April 2016 16:23
To: Bud Asterisk <[email protected]<mailto:[email protected]>>; 
[email protected]<mailto:[email protected]>
Subject: Re: [Project Clearwater] latest OVF AIO stable?

Hi Bud,

We don’t keep any old OVA images in S3. We are due to cut a new image this 
week, which may solve your problems.

In the meantime, I would be interested to start debugging the problem. Can you 
please send me the log containing the ‘failed to update database’ errors? I’d 
also be keen to see what debug logs are produced by Sprout when you try to make 
a call. 
http://clearwater.readthedocs.org/en/stable/Troubleshooting_and_Recovery.html#sprout
 tells you how to turn on debug logging.

Yours,

Chris

From: Clearwater [mailto:[email protected]] On 
Behalf Of Bud Asterisk
Sent: 04 April 2016 04:45
To: 
[email protected]<mailto:[email protected]>
Subject: [Project Clearwater] latest OVF AIO stable?

Gang,
I decided to go the OVF rout for now on a single esxi VM. Wow was that quick to 
get up and running. Took about 45 mins to get it downloaded, installed and 2 
SIP clients working registered. It was a bit wierd as it took a few mins for 
the SIP clients to register. Once they were registered I tried calling each 
other and no luck. Just got 403 or 408 back. Now after a couple of hours 
running even the provisioning GUI is not working well with the failed to update 
the database errors. Can no longer provision new numbers and the SIP sets wont 
register. I will reinstall tomorrow AM but is there an older release to try 
this out on available? The OVF image in the repository is rather recent.
Bud,

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