Hi Sergey,

Could you please share how you solved this problem as I am currently facing the 
same issue.

Regards, 

Rashid

> On 20 Apr 2016, at 19:11, Sergey Kolekonov <[email protected]> wrote:
> 
> Hi Robert,
> 
> I finally found the main issue with my deployment - MTU value on signalling 
> interfaces.
> While main ifaces (eth0) was correctly set up by DHCP, signaling ifaces used 
> default value (1500), which caused network issues and strange failures. I was 
> able to make a call using Zoiper (Jitsi doesn't work for some reason).
> 
> Thank you for help.
> 
>> On Wed, Apr 20, 2016 at 4:58 PM, Sergey Kolekonov <[email protected]> 
>> wrote:
>> Just an update. Looks like I hit this problem (MTU issue) [0].
>> After disabling some encodings, I moved forward, but still no luck - I'm 
>> getting 503.
>> 
>> This is what I see in Sprout logs:
>>> 20-04-2016 13:43:46.932 UTC Verbose pjsip: tcpc0x7f588c5c TCP transport 
>>> 192.168.1.5:33632 is connected to 192.168.1.6:5058
>>> 20-04-2016 13:43:50.003 UTC Verbose pjsip: tcpc0x7f588c5c TCP connection 
>>> closed
>>> 20-04-2016 13:43:50.003 UTC Debug pjsip: tsx0x7f588c5c5 State changed from 
>>> Calling to Terminated, event=TRANSPORT_ERROR
>>> 20-04-2016 13:43:50.003 UTC Debug basicproxy.cpp:213: tsx0x7f588c5c5548 - 
>>> tu_on_tsx_state UAC, TSX_STATE TRANSPORT_ERROR state=Terminated
>> 
>> This seems to be a reason for 503 errors. 
>> 
>> [0] http://lists.jitsi.org/pipermail/users/2013-December/005742.html
>> 
>>> On Wed, Apr 20, 2016 at 2:11 PM, Sergey Kolekonov <[email protected]> 
>>> wrote:
>>> Hi Robert,
>>> 
>>> I've redeployed my environment and now I can see INVITE messages with 
>>> appropriate User-Agent, but the error is still here.
>>> You can find a record at ./var/log/bono/bono_20160420T100000Z.txt line 14364
>>> 
>>> Can you please advice something?
>>> Thanks.
>>> 
>>>> On Tue, Apr 19, 2016 at 9:27 PM, Robert Day (projectclearwater.org) 
>>>> <[email protected]> wrote:
>>>> Hi Sergey,
>>>> 
>>>>  
>>>> 
>>>> The Ralf logs shouldn’t cause call failures – Ralf is a component for 
>>>> enabling offline billing (also known as Rf billing), and those logs just 
>>>> indicate that you can’t connect to a Charging Collection Function at 
>>>> example.com.
>>>> 
>>>>  
>>>> 
>>>> I can’t see any INVITE messages with “User-Agent: Jitsi” in the Bono logs 
>>>> you’ve sent, only REGISTER, SUBSCRIBE and OPTIONS messages. It’s worth 
>>>> checking local network capture with Wireshark or a similar tool when you 
>>>> make calls with Jitsi, in case it’s just sending messages to the wrong 
>>>> place, or resolving example.com incorrectly, and reporting a 408 timeout 
>>>> locally.
>>>> 
>>>>  
>>>> 
>>>> Best,
>>>> 
>>>> Rob
>>>> 
>>>>  
>>>> 
>>>>  
>>>> 
>>>> From: Sergey Kolekonov [mailto:[email protected]] 
>>>> Sent: 19 April 2016 13:46
>>>> 
>>>> 
>>>> To: Robert Day (projectclearwater.org) <[email protected]>
>>>> Cc: [email protected]
>>>> Subject: Re: [Project Clearwater] [Clearwater] Sprout routing problem
>>>>  
>>>> 
>>>> Robert,
>>>> 
>>>>  
>>>> 
>>>> Adding alias_list helped. I also added scscf.sprout.example.com to DNS as 
>>>> it wasn't here and caused failures.
>>>> 
>>>> After these steps some live tests started to pass (Call Barring, for 
>>>> example). But I'm still unable to make a call using real clients,
>>>> 
>>>> as there're some 408 errors. Ralf logs also look suspicious: 
>>>> 
>>>> 19-04-2016 12:23:23.508 UTC Error diameterstack.cpp:293: Routing error: 
>>>> 'No remaining suitable candidate to route the message to' for message with 
>>>> Command-Code 271, Destination-Host  and Destination-Realm example.com
>>>> 
>>>>  
>>>> 
>>>> I've attached full logs of Ralf, Sprout and Bono.
>>>> 
>>>>  
>>>> 
>>>> Thanks for help!
>>>> 
>>>>  
>>>> 
>>>> On Tue, Apr 19, 2016 at 12:20 AM, Robert Day (projectclearwater.org) 
>>>> <[email protected]> wrote:
>>>> 
>>>> Hi Sergey,
>>>> 
>>>>  
>>>> 
>>>> Can you try adding ‘alias_list=”sprout.example.com”` to 
>>>> /etc/clearwater/shared_config and running “sudo service sprout stop” to 
>>>> restart Sprout? That’s the domain name in the Route header of that 
>>>> REGISTER, and adding that will make sure that it’s recognised as local 
>>>> (which might not be happening in this case, and so the REGISTER isn’t 
>>>> being processed properly).
>>>> 
>>>>  
>>>> 
>>>> If that doesn’t help, can you send across the full Sprout log – for 
>>>> example, by attaching it to an email (compressing it if it’s large)? That 
>>>> will help me see everything that’s going  on with the REGISTER, from the 
>>>> point it enters the system onwards, and should also help me see the 
>>>> initial configuration of the system (there are some logs starting with 
>>>> “Local host aliases:” which will be useful for figuring this out)
>>>> 
>>>>  
>>>> 
>>>> Best,
>>>> 
>>>> Rob
>>>> 
>>>>  
>>>> 
>>>> From: Sergey Kolekonov [mailto:[email protected]] 
>>>> Sent: 18 April 2016 17:05
>>>> To: Robert Day (projectclearwater.org) <[email protected]>
>>>> Cc: [email protected]
>>>> Subject: Re: [Project Clearwater] [Clearwater] Sprout routing problem
>>>> 
>>>>  
>>>> 
>>>> Hi Robert,
>>>> 
>>>>  
>>>> 
>>>> Thanks a lot for the fast response.
>>>> 
>>>> This solved my problem, but I ran into another [0].
>>>> 
>>>> Now Sprout can not get subscriber data. The problem seems to be on 
>>>> Homestead side [1]:
>>>> 
>>>> looks like it receives a request without necessary fields.
>>>> 
>>>>  
>>>> 
>>>>  
>>>> 
>>>> [0] http://paste.openstack.org/show/494445/
>>>> 
>>>> [1] http://paste.openstack.org/show/494449/
>>>> 
>>>>  
>>>> 
>>>> On Mon, Apr 18, 2016 at 5:22 PM, Robert Day (projectclearwater.org) 
>>>> <[email protected]> wrote:
>>>> 
>>>> Hi Sergey,
>>>> 
>>>>  
>>>> 
>>>> From the log you provided, it looks like the REGISTER is being processed 
>>>> by the BGCF (which routes calls outside the deployment), not the S-CSCF 
>>>> (which processes registrations). We fixed an issue recently where the BGCF 
>>>> and S-CSCF were both on port 5054 and so sometimes requests would go to 
>>>> the wrong one 
>>>> (https://github.com/Metaswitch/sprout/commit/efd13e91a3e2a16d92b159aa9ec73faf25257935#diff-75af8e842ec03e21817a448de6bdf026R208).
>>>> 
>>>>  
>>>> 
>>>> Could you try setting “bgcf=0” (to disable the BGCF) in 
>>>> /etc/clearwater/shared_config, and running “sudo service sprout stop” to 
>>>> restart Sprout? Hopefully that will resolve your issue.
>>>> 
>>>>  
>>>> 
>>>> By the way, you’re not currently subscribed to the mailing list, which 
>>>> means your posts have to be approved by an administrator before anyone 
>>>> sees them – you can sign up at 
>>>> http://lists.projectclearwater.org/mailman/listinfo/clearwater_lists.projectclearwater.org
>>>>  and avoid that step.
>>>> 
>>>>  
>>>> 
>>>> Best,
>>>> 
>>>> Rob
>>>> 
>>>>  
>>>> 
>>>>  
>>>> 
>>>> From: Clearwater [mailto:[email protected]] 
>>>> On Behalf Of Sergey Kolekonov
>>>> Sent: 18 April 2016 14:12
>>>> To: [email protected]
>>>> Subject: [Project Clearwater] [Clearwater] Sprout routing problem
>>>> 
>>>>  
>>>> 
>>>> Hello,
>>>> 
>>>>  
>>>> 
>>>> I need some help with Sprout issue.
>>>> 
>>>> I've deployed Clearwater using clearwater-heat [0] on top of OpenStack 
>>>> Mitaka.
>>>> 
>>>>  
>>>> 
>>>> So the problem is that I'm unable to register/make a call.
>>>> 
>>>> After some investigations I found the following logs from Sprout [1].
>>>> 
>>>> In short, it answers SIP/2.0 404 No route to target when a client tries to 
>>>> register.
>>>> 
>>>> Results are equal when I use both the real client (Jitsi) and 
>>>> clearwater-live-test [2].
>>>> 
>>>>  
>>>> 
>>>> Could you please help to understand what can be wrong?
>>>> 
>>>>  
>>>> 
>>>> Thank you.
>>>> 
>>>>  
>>>> 
>>>> [0] https://github.com/Metaswitch/clearwater-heat
>>>> 
>>>> [1] http://paste.openstack.org/show/494412/
>>>> 
>>>> [2] https://github.com/Metaswitch/clearwater-live-test
>>>> 
>>>>  
>>>> 
>>>> --
>>>> 
>>>> Regards,
>>>> 
>>>> Sergey Kolekonov
>>>> 
>>>> 
>>>> 
>>>> 
>>>>  
>>>> 
>>>> --
>>>> 
>>>> Regards,
>>>> 
>>>> Sergey Kolekonov
>>>> 
>>>> 
>>>> 
>>>> 
>>>>  
>>>> 
>>>> --
>>>> 
>>>> Regards,
>>>> 
>>>> Sergey Kolekonov
>>>> 
>>> 
>>> 
>>> 
>>> -- 
>>> Regards,
>>> Sergey Kolekonov
>> 
>> 
>> 
>> -- 
>> Regards,
>> Sergey Kolekonov
> 
> 
> 
> -- 
> Regards,
> Sergey Kolekonov
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