Hi Tahir, Thanks for sending debug logs – it looks like we needed them.
The following lines appear in your Homestead logs: 26-04-2016 07:15:55.865 UTC Debug handlers.cpp:1121: Got IMS subscription from cache 26-04-2016 07:15:55.865 UTC Debug handlers.cpp:1137: TTL for this database record is 0, IMS Subscription XML is empty, registration state is NOT_REGISTERED, and the charging addresses are empty 26-04-2016 07:15:55.865 UTC Debug handlers.cpp:1352: Handling call 26-04-2016 07:15:55.865 UTC Verbose httpstack.cpp:69: Sending response 404 to request for URL /impu/sip%3Aexample.com/reg-data, args (null) It looks like Sprout is attempting to get the details of your user’s public identity from Homestead. Homestead finds a record for the subscriber, by there is no subscription XML. This XML would normally contain information like your subscriber’s IFCs. Homestead can’t find what it is looking for in its subscriber cache, so it replies with a 404 to Sprout. It sounds like you have managed to partially provision some subscribers in Homestead, but the bulk create script has failed in some way. It would be interesting to see the contents of the impu table in the Homestead cache. You can find this out by logging on to Homestead, then running: cqlsh to start the Cassandra shell. Then open the homestead_cache namespace: use homestead_cache; Finally, display the information: select * from impu where public_id=’<public ID of your subscriber>’; e.g. select * from impu where public_id=’sip:[email protected]’; and select * from impu; Yours, Chris From: Clearwater [mailto:[email protected]] On Behalf Of [email protected] Sent: 26 April 2016 08:22 To: [email protected]; Eleanor Merry <[email protected]> Cc: [email protected] Subject: [Project Clearwater] user authentication issue error 404 on homestead Hi all, I have deployed the vIMS (manual installation) using the heat templates. I have created the users in homestead using the bulk create script. the users are successfully created in the homestead. when I try to register the users it gives an error 404 I have tried both x-lite and zoiper to register and also verified the authentication I.D I have set the log level=5 in user_settings and the debug logs are attached. Any guidance would be most appreciated. Regards, Tahir
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