Hi Michael, Thank you for getting in touch.
You say below that Zoiper and Ekiga are taking a long time to connect. From the fact that nothing is showing up in Bono’s logs, it sounds like the phones are never registering. Is that correct? If the registrations are failing, and nothing is showing up in the Bono logs, it sounds like there may be something in your network stopping the registrations from getting through. This is possible even if the two machines can ping each other, as SIP traffic runs on a different port to pings. I would suggest using tcpdump to carry out a packet capture on Bono and check that all of the expected messages in the registration flow are getting through. Yours, Chris From: Clearwater [mailto:[email protected]] On Behalf Of ??????? ?ats????? Sent: 04 August 2016 13:41 To: [email protected] Subject: [Project Clearwater] SIP Client cannot connect after Clearwater manual installation Hi All, i have just performed the manual installation of project Clearwater using 6 nodes (1x ellis, 1x bono, 1x sprout, 1x homer, 1x homestead, 1x ralf) Now I am trying to connect a SIP client (tried both with Zoiper and Ekiga). The VM in which Zoiper/Ekiga is installed has ping connectivity with the Clearwater nodes. The system configuration is the following: Shared Config: # Deployment definitions home_domain=ims sprout_hostname=sprout.ims hs_hostname=hs.ims:8888 hs_provisioning_hostname=hs.ims:8889 ralf_hostname=ralf.ims:10888 xdms_hostname=homer.ims:7888 # Keys signup_key=<secret> turn_workaround=<secret> ellis_api_key=<secret> ellis_cookie_key=<secret> local config : (for example in Bono node) local_ip=192.168.99.131 public_ip=172.28.40.181 public_hostname=bono-1 etcd_cluster="192.168.99.130,192.168.99.131,192.168.88.132,192.168.99.133,192.168.99.134,192.168.99.135" ----------------------------------------------------------------------------------- The process I follow to create the account is the following: - Produce a number in Ellis dashboard: Private Identity: 6505550731@ims Password: ******* only shown once - Fill the required fields in the client: a) Ekiga name: Clearwater Registrar: ims (or bono_IP:port) User: 6505550731 Authentication user: 6505550731@ims Password: ******** b) Zoiper: user/user@host : 6505550731 Password: ********* Domain / Outbound Proxy: ims (or bono_IP:port) Both clients take a long time trying to connect but nothing (relative to the registration) seems to be written in the log files in any node. The whole setup is behind a corporate proxy and I have configured the http[s]_proxy, no_proxy environment variables. Can anyone help ? Thanks, Michael Katsoulis
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