Hi Salman, Thanks for your question.
In order to better understand what is going on here could I please ask you to provide some more details about the deployment you are using: * What version of Clearwater are you using? * What topology are you using? What nodes make up your deployment? On your homer node it would be useful if you could retrieve and send me the homer and monit logs, to do this try starting homer again and then download the most recent log files contained in /var/log/homer and /var/log/clearwater-monit. On startup homer should read its configuration file and generate a local_settings.py file to mandate what handlers to install. One possibility is that this local_settings.py file was never generated. To verify this could you please run the command "sudo /usr/share/clearwater/infrastructure/scripts/homer" and let me know what the output is. You might find that after running this script you are able to start the homer process without any errors. Thanks, Andrew From: Clearwater [mailto:[email protected]] On Behalf Of Muhammad Shaikh (Salman) Sent: Monday, April 10, 2017 11:17 PM To: [email protected] Subject: [Project Clearwater] Clearwater IMS homers failed to start.. I have net setup running and after the installation of homer it is failed to start with error message: [homer]ubuntu@homer:~$ sudo service homer start :0: UserWarning: You do not have a working installation of the service_identity module: 'No module named service_identity'. Please install it from <https://pypi.python.org/pypi/service_identity> and make sure all of its dependencies are satisfied. Without the service_identity module, Twisted can perform only rudimentary TLS client hostname verification. Many valid certificate/hostname mappings may be rejected. Traceback (most recent call last): File "/usr/lib/python2.7/runpy.py", line 162, in _run_module_as_main "__main__", fname, loader, pkg_name) File "/usr/lib/python2.7/runpy.py", line 72, in _run_code exec code in run_globals File "/usr/share/clearwater/crest/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/main.py", line 218, in <module> standalone() File "/usr/share/clearwater/crest/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/main.py", line 128, in standalone application = create_application() File "/usr/share/clearwater/crest/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/main.py", line 98, in create_application application = cyclone.web.Application(api.get_routes(), **app_settings) File "/usr/share/clearwater/crest/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/api/__init__.py", line 68, in get_routes return sum([load_module(m).ROUTES for m in settings.INSTALLED_HANDLERS], []) + ROUTES File "/usr/share/clearwater/crest/env/lib/python2.7/site-packages/crest-0.1-py2.7.egg/metaswitch/crest/api/__init__.py", line 62, in load_module fromlist=["ROUTES"]) ImportError: No module named homestead I am using Python 2.7.6 and have already installed and updated the service_identity modue of python through easy_install and now I get the message that it is already up to date: easy_install service_identity Searching for service-identity Best match: service-identity 16.0.0 Processing service_identity-16.0.0-py2.7.egg service-identity 16.0.0 is already the active version in easy-install.pth Using /usr/local/lib/python2.7/dist-packages/service_identity-16.0.0-py2.7.egg Processing dependencies for service-identity Finished processing dependencies for service-identity ---------------------------------------------------------- Salman Shaikh NFV Open Lab Architect Huawei R&D USA FutureWei Technologies, Inc Email: [email protected]<mailto:[email protected]> Mobile: +1 (408) 421-6210 ----------------------------------------------------------
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