Hi,

please can you check why a loop is detected? We are in the max log level. No 
more info to explain the loop.

Please help us.


***********************************************************************************************************************************************
--start msg--

OPTIONS sip:[email protected]:5054 SIP/2.0
Route: <sip:cw-sprout1.ims02.as20650.net;transport=tcp;lr;service=registrar>
Via: SIP/2.0/TCP 
192.168.38.55;rport=34358;received=192.168.38.55;branch=z9hG4bK-319922
Max-Forwards: 1
To: <sip:[email protected]>
From: "poll-sip" <sip:[email protected]>;tag=319922
Call-ID: poll-sip-319922
CSeq: 319922 OPTIONS
Contact: <sip:192.168.38.55>
Accept: application/sdp
User-Agent: poll-sip
Content-Length:  0


--end msg--
24-04-2017 07:20:32.545 UTC Debug pjutils.cpp:741: Cloned tdta0x7f891800f080 to 
tdta0x7f8918013500
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1238: Remove top Route 
header Route: 
<sip:cw-sprout1.ims02.as20650.net;transport=tcp;lr;service=registrar>
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1813: Adding message 
0x7f8918013b10 => txdata 0x7f89180135a8 mapping
24-04-2017 07:20:32.545 UTC Verbose sproutletproxy.cpp:1658: 
registrar-0x7f891800d180 pass initial request Request msg OPTIONS/cseq=319922 
(tdta0x7f8918013500) to Sproutlet
24-04-2017 07:20:32.545 UTC Info registrarsproutlet.cpp:172: Registrar 
sproutlet received initial request
24-04-2017 07:20:32.545 UTC Debug uri_classifier.cpp:174: home domain: true, 
local_to_node: true, is_gruu: false, enforce_user_phone: false, prefer_sip: 
true, treat_number_as_phone: false
24-04-2017 07:20:32.545 UTC Debug uri_classifier.cpp:204: Classified URI as 4
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:384: Creating URI for 
service subscription
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:405: Constructed URI 
sip:cw-sprout1.ims02.as20650.net;transport=tcp;lr;service=subscription
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1409: Sproutlet 
send_request 0x7f8918013b10
24-04-2017 07:20:32.545 UTC Verbose sproutletproxy.cpp:1445: 
registrar-0x7f891800d180 sending Request msg OPTIONS/cseq=319922 
(tdta0x7f8918013500) on fork 0
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1828: Processing actions 
from sproutlet - 0 responses, 1 requests, 0 timers
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1868: Processing request 
0x7f89180135a8, fork = 0
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1992: 
registrar-0x7f891800d180 transmitting request on fork 0
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:2006: 
registrar-0x7f891800d180 store reference to non-ACK request Request msg 
OPTIONS/cseq=319922 (tdta0x7f8918013500) on fork 0
24-04-2017 07:20:32.545 UTC Debug sproutletproxy.cpp:1820: Removing message 
0x7f8918013b10 => txdata 0x7f89180135a8 mapping
24-04-2017 07:20:32.545 UTC Info sproutletproxy.cpp:818: Loop detected - 
rejecting request with 483 status code
24-04-2017 07:20:32.545 UTC Verbose sproutletproxy.cpp:2140: Routing Response 
msg 483/OPTIONS/cseq=319922 (tdta0x7f8918076070) (297 bytes) to upstream 
sproutlet registrar:
--start msg--

SIP/2.0 483 Too Many Hops
Via: SIP/2.0/TCP 
192.168.38.55;rport=34358;received=192.168.38.55;branch=z9hG4bK-319922
Call-ID: poll-sip-319922
From: "poll-sip" <sip:[email protected]>;tag=319922
To: <sip:[email protected]>;tag=z9hG4bK-319922
CSeq: 319922 OPTIONS
Content-Length:  0


--end msg--



THx

Kr

Juan


From: Clearwater [mailto:[email protected]] On 
Behalf Of Juan Sepulveda
Sent: mardi 18 avril 2017 10:02
To: '[email protected]'
Subject: [Project Clearwater] Sprout scratch

Hi,

Since Friday for an unknown reason, the sprout start to scratch permanently. We 
can see in the log internal loop and the poll_sprout_sip process restarting.

Logs are in attached file. Please can you debug this issue?

The only actions we performed last Friday is to fix a etcd process failure and 
we add 2 lines in the shared_config file:

billing_realm=ims02.as20650.net
cdf_identity=192.169.38.56

Currently, those 2 lines are commented.
In the attached file, you have also the version and the monit command output.

Let me know if you need more info.

Thx

Kr

Juan


IP Nexia, a new brand of Toledo Telecom.
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Juan Sepulveda
Voip and Network Engineer
M + 32 478 97 98 79   T +32 2 600 16 69   @ 
[email protected]<mailto:[email protected]>



IP Nexia Kouterveldstraat, 2 - 1831 Diegem
Tel +32 2 648 08 48   Fax +32 2 646 44 24   
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