Looks like homer.ims.hom is not resolving. If you are using actual DNS I am not 
surprised as .hom is not an accepted TLD as far as I am aware. Maybe you can do 
this if you are using private DNS, or you are using your /etc/hosts file.

RedMatter Ltd
Jim Page
VP Mobile Services
+44 (0)333 150 1666
+44 (0)7870 361412
[email protected]<mailto:[email protected]>

On 11 Oct 2017, at 16:00, Devendra Singh 
<[email protected]<mailto:[email protected]>> wrote:

Hi,

Working on manual installation process of clearwater.

While creating private identity from Ellis web server giving an
error Failed to update server

Please find below ellis logs
--------------------------------
gaierror: [Errno -2] Name or service not known
11-10-2017 13:30:45.408 UTC ERROR homestead.py:289: Received exception [Errno 
-2] Name or service not known, treating as 500 HTTP error
11-10-2017 13:30:45.408 UTC INFO xdm.py:29: Sending HTTP PUT request to 
http://homer.ims.hom:7888/org.etsi.ngn.simservs/users/sip%3A6505550385%40ims.hom/simservs.xml<http://homer.ims.hom:7888/org.etsi.ngn.simservs/users/sip:[email protected]/simservs.xml>
11-10-2017 13:30:45.409 UTC WARNING simple_httpclient.py:325: uncaught exception
Traceback (most recent call last):
  File 
"/usr/share/clearwater/ellis/env/local/lib/python2.7/site-packages/tornado-2.3-py2.7.egg/tornado/simple_httpclient.py",
 line 323, in cleanup
    yield
  File 
"/usr/share/clearwater/ellis/env/local/lib/python2.7/site-packages/tornado-2.3-py2.7.egg/tornado/simple_httpclient.py",
 line 177, in __init__
    0, 0)
gaierror: [Errno -2] Name or service not known
11-10-2017 13:30:45.409 UTC WARNING utils.py:53: Non-OK HTTP response. 
HTTPResponse(code=599,request_time=0.00047397613525390625,buffer=None,_body=None,time_info={},request=<tornado.httpclient.HTTPRequest
 object at 
0x7f4fd6ee70d0>,effective_url='http://homer.ims.hom:7888/org.etsi.ngn.simservs/users/sip%3A6505550385%40ims.hom/simservs.xml',headers={},error=gaierror(-2,
 'Name or service not known'))
11-10-2017 13:30:45.409 UTC WARNING numbers.py:180: Failed to update all the 
backends
11-10-2017 13:30:45.409 UTC INFO homestead.py:253: Sending HTTP GET request to 
http://hs.ims.hom:8889/public/sip%3A6505550385%40ims.hom/associated_private_ids
11-10-2017 13:30:45.410 UTC WARNING simple_httpclient.py:325: uncaught exception
Traceback (most recent call last):
  File 
"/usr/share/clearwater/ellis/env/local/lib/python2.7/site-packages/tornado-2.3-py2.7.egg/tornado/simple_httpclient.py",
 line 323, in cleanup
    yield
  File 
"/usr/share/clearwater/ellis/env/local/lib/python2.7/site-packages/tornado-2.3-py2.7.egg/tornado/simple_httpclient.py",
 line 177, in __init__
    0, 0)
gaierror: [Errno -2] Name or service not known
11-10-2017 13:30:45.410 UTC WARNING utils.py:53: Non-OK HTTP response. 
HTTPResponse(code=599,request_time=0.000453948974609375,buffer=None,_body=None,time_info={},request=<tornado.httpclient.HTTPRequest
 object at 
0x7f4fd6ee7d90>,effective_url='http://hs.ims.hom:8889/public/sip%3A6505550385%40ims.hom/associated_private_ids',headers={},error=gaierror(-2,
 'Name or service not known'))
11-10-2017 13:30:45.481 UTC WARNING numbers.py:192: Backed out changes after 
failure
11-10-2017 13:30:45.482 UTC ERROR web.py:1447: 502 POST 
/accounts/devendra.singh%40innoeye.com/numbers/?cb=27d86566d4S1<http://40innoeye.com/numbers/?cb=27d86566d4S1>
 (0.0.0.0) 196.04ms
11-10-2017 13:30:45.482 UTC WARNING utils.py:53: Non-OK HTTP response. HTTP 
500: Internal Server Error
11-10-2017 13:30:45.482 UTC WARNING utils.py:53: Non-OK HTTP response. HTTP 
500: Internal Server Error

please let me know .

Thanks and Regards,
Devendra

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