Hi
I installed Clearwater in OpenStack using the heat templates. Now when I
try to create a number through Ellis, I get an error saying Failed to
update server. The logs from my web console show the following:
{"username": "tc....com", "full_name": "Tapiwa"} common.js:30:7
Updating URLs common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#
common.js:30:7
Old url http://ellis.openstack.rhodes.com/ common.js:30:7
Old url http://ellis.openstack.rhodes.com/addressbook.html common.js:30:7
Old url common.js:30:7
Old url javascript:void(0)
common.js:30:7
Old url common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#privacy-pane
common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#redirect-pane
common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#barring-pane
common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#as-pane
common.js:30:7
Old url javascript:void(0)
common.js:30:7
Old url common.js:30:7
Old url
http://ellis.openstack.rhodes.com/index.html?data=%7B%22username%22%3A%20%22tc....com%22%2C%20%22full_name%22%3A%20%22Tapiwa%22%7D&message=Created&status=201&success=true#rule
common.js:30:7
Old url javascript:void(0)
common.js:30:7
Hash changed to '' common.js:30:7
Changing page from pleasewait to dashboard common.js:30:7
Fade out complete, fading in... common.js:30:7
Getting /accounts/tc....com/numbers/ common.js:30:7
Creating a number common.js:30:7
Posting to /accounts/tc....com/numbers/ common.js:30:7
{"status": 502, "message": "Bad Gateway", "reason": "Upstream request
failed", "detail": {"Upstream error": "502", "Upstream URL": "
http://hs-prov.openstack.rhodes.com:8889/private/6505550412%40openstack.rhodes.com"},
"error": true}
I also used clearwater-diags-monitor to get diagnostics information
specifically connectivity_to_hs.openstack.rhodes.com.txt which shows:
; <<>> DiG 9.9.5-3ubuntu0.16-Ubuntu <<>> hs.openstack.rhodes.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40176
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;hs.openstack.rhodes.com. IN A
;; ANSWER SECTION:
hs.openstack.rhodes.com. 30 IN A 172.16.10.6
;; AUTHORITY SECTION:
openstack.rhodes.com. 3600 IN NS ns.openstack.rhodes.com.
;; ADDITIONAL SECTION:
ns.openstack.rhodes.com. 3600 IN A 203.0.113.105
;; Query time: 20 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed May 02 13:09:11 UTC 2018
;; MSG SIZE rcvd: 101
Check connectivity:
172.16.10.6:8888 FAILED
Any idea what the problem might be?
Kind regards
Tapiwa
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