Sorry for the late reply.

I'm using CloudStack mgmt server 3.0.1, which may be part of the problem.  

I'm in the position to upgrade, so I'll first switch to CS 3.0.3.

In the meantime, I checked that download is enabled.  Downloading with 'http' 
scheme rather than 'https' returns a 404 Not Found.  In response to clicking on 
the download link, the message "[Fri Jun 22 15:06:51 2012] [error] [client 
xx.xx.xx.xx] Invalid method in request \x16\x03\x01" is added to 
/var/log/apache2/error.log  There is a discussion of a possible cause at 
http://www.noah.org/wiki/Apache2_Invalid_method_in_request_%5Cx16%5Cx03%5Cx01, 
but I did not delve into the problem further.

 DL

-----Original Message-----
From: Nitin Mehta [mailto:[email protected]] 
Sent: 22 June 2012 15:34
To: [email protected]
Subject: RE: Template Download Query

Hi Donal,
Can you please let us know the version of CS you are on ?
By default the download is enabled. You can turn it off using the global config 
- disable.extraction.
Can you try downloading by trying http://xx.xx.xx.xx/URL_PATH  (stripping out 
the SSl part)and see if it works ?

I think the issue is more related to SSL. It would be great if you could paste 
the logs in pastebin as well. 
What did google say for the error code (Error code: 
ssl_error_rx_record_too_long)  ?
 
Thanks,
-Nitin

-----Original Message-----
From: Donal Lafferty [mailto:[email protected]] 
Sent: Friday, June 22, 2012 7:37 PM
To: [email protected]
Subject: Template Download Query

Is template download available by default on CloudStack, or is it a feature 
that has to be enabled?

The background is that I've tried using the Template download from the GUI 
running on Firefox.  When I click on the download link I get the following 
message.  (I have edited the digits of the IP address be 'x'):

Secure Connection Failed
An error occurred during a connection to xx-xx-xx-xx.realhostip.com.

SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)

Also, I had a look at logs on the secondary storage VM that the template 
download link seems to point to.  It complains of an "Invalid method in 
request".

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