Nik - Can you please log in to the hypervisor and see in the logs under /var/log/SMlog if there is any failure logged there for this operation ? Search for create_privatetemplate_from_snapshot there.
34a0115b-466a-492a-b4f4-d4a0db5dc55b which you are wondering about is nothing but a random UUID for mounting the snapshots directory from sec. storage (on which this snapshot is physically present). This UUID directory gets deleted as part of the cleanup once the operations is done and the snapshot directory is unmounted. What you need to verify is whether the snapshot is present on sec. storage under the directory snaphots/account_id/volume_id_of_snapshot/ on sec. storage or if you can find any evidence of snapshot deleting in the MS logs bcz that seems to be the issue here. Thanks, -Nitin -----Original Message----- From: Nik Martin [mailto:[email protected]] Sent: Thursday, August 23, 2012 9:05 PM To: [email protected] Subject: Can't create template from snapshot I recently added a new zone to my CS Acton cloud, using Xenserver 6.02 HVs. My secondary storage is NFS on Centos 6. I can upload ISOs, CS downloaed the system template fine, and I can create VMs, and make snapshots from Volumes. When I pick a snapshit and try to create a template, I get: 2012-08-23 10:09:39,992 WARN [cloud.vm.VirtualMachineManagerImpl] (Job-Executor-29:job-44) Cleanup failed due to Creating template from snapshot 6ec231ac-9468-454c-ab60-5c46c4463799 failed due to com.cloud.utils.exception.CloudRuntimeException: create_privatetemplate_from_snapshot failed due to failed to query /var/run/cloud_mount/34a0115b-466a-492a-b4f4-d4a0db5dc55b/6ec231ac-9468-454c-ab60-5c46c4463799.vhd If I log into the HV the VM is running on, and look at /var/run/cloud_mount/, there are hundreds of directories, but 34a0115b-466a-492a-b4f4-d4a0db5dc55b is not one of them. Is someting out of sync? -- Regards, Nik
