Thanks, that does help. The ssvm that's trying to download is Ina very 
restricted network, so that would explain it. Thanks

Sent from someone's iPhone

On Aug 30, 2012, at 7:25 PM, Mice Xia <weiran.x...@gmail.com> wrote:

> if the implementation had not been changed, SSVM act as the middle man,
> SSVM of the source zone mount SS and export the link of target template to
> httpd, then ssvm of destination zone retrieves it via public network.
> 
> there is a global config for controlling which cidr SSVM can download
> template from, maybe you need to configure it according to your env.
> 
> sent from phone, pls ignore typos.
> 
> Mice
> 
> 在 2012年8月31日星期五,Caleb Call <cc...@overstock.com> 写道:
>> What is the process that happens when you copy a template from one zone
> to another?  The way I imagine it happening is the Management server acts
> as the middle man and copies it from one mount to the other, then updates
> the database.  Is this correct (even remotely)?  Reason I ask is I'm having
> a problem copying the template from one zone to another.  I'm getting an
> error that says "Connection timed out" as the status.  I'm not sure what
> connection this is though that's timing out?  My secondary storage VM can
> connect to the mount (r/w) fine, same with my management server.  I am
> seeing this in the log:
>> 
>> 2012-08-30 15:45:48,944 DEBUG [agent.transport.Request] (Timer-24:null)
> Seq 30-1783562529: Sending  { Cmd , MgmtId: 166329088728, via: 30, Ver: v1,
> Flags: 100011,
> [{"storage.DownloadProgressCommand":{"jobId":"d526b106-3c3b-4127-b95d-d2f5276cac21","request":"GET_STATUS","hvm":true,"description":"CentOS
> 5.8 x86_64 17GB + 3GB
> Swap","checksum":"d3cef8c5672ecd8c1e64d6f5c1327ad2","auth":{"userName":"cloud","password":"wA8kstfiwsfyznw"},"maxDownloadSizeInBytes":53687091200,"id":217,"url":"
> https://10-4-164-41.realhostip.com/copy/SecStorage/7294fcc8-e87f-3208-901a-69067e611a43/template/tmpl/17/217//5b9f4059-9ebe-4d9d-ac7f-febdf8736eed.vhd
> ","format":"VHD","accountId":17,"name":"5b9f4059-9ebe-4d9d-ac7f-febdf8736eed","secUrl":"nfs://
> 10.4.43.44/vol/offshore_vm_images","wait":0}}] }
>> 2012-08-30 15:45:48,992 DEBUG [agent.transport.Request]
> (AgentManager-Handler-12:null) Seq 30-1783562529: Processing:  { Ans: ,
> MgmtId: 166329088728, via: 30, Ver: v1, Flags: 10,
> [{"storage.DownloadAnswer":{"jobId":"d526b106-3c3b-4127-b95d-d2f5276cac21","downloadPct":0,"errorString":"Connection
> timed
> out","downloadStatus":"NOT_DOWNLOADED","downloadPath":"/mnt/SecStorage/65f213a0-2498-36cc-850e-899c94e2a31e/template/tmpl/17/217/dnld1244424565643050766tmp_","templateSize":0,"templatePhySicalSize":0,"checkSum":"d3cef8c5672ecd8c1e64d6f5c1327ad2","result":false,"details":"Connection
> timed out","wait":0}}] }
>> 
>> Does this mean it's trying to copy from
> https://10-4-164-41.realhostip.com/copy/SecStorage/7294fcc8-e87f-3208-901a-69067e611a43/template/tmpl/17/217//5b9f4059-9ebe-4d9d-ac7f-febdf8736eed.vhdto
> this new mount (nfs://
> 10.4.43.44/vol/offshore_vm_images)?  The 10.4.164.41 is the SSVM from the
> zone that I'm copying the template from.
>> 
>> Thanks
>> 
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