That message usually means secondary storage vm (SSVM) isn’t running properly. can you log on to the ssvm and run the ssvm-check.sh utility and tell me what it says?
Instructions are in the ‘Troubleshooting the Secondary Storage VM’ section of the install guide. Kind Regards Giles Giles Sirett Managing Consultant [Description: Description: Mail Logo Bottom Align] D: +44 20 3603 0541 | S: +44 20 3603 0540 | M: +44 796 111 2055 [email protected]<mailto:[email protected]> | www.shapeblue.com<http://www.shapeblue.com/> | Twitter:@shapeBlue<https://twitter.com/#!/shapeblue> ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS From: Harshul Patel [mailto:[email protected]] Sent: 08 October 2012 13:43 To: [email protected] Cc: [email protected] Subject: Template - ISO issue Hi Team, We are evaluating CloudStack 3.0.2 in our environment. Below is the quick information for our environment: CloudStack Version : 3.0.2 Hypervisor (Host) : XenServer 6.0.2 Total CPU : 82 GHz Total RAM : 188 GB Primary Storage : LocalStorage of Host (540 GB approx.) Secondary Storage : Local Disk of Management Server as NFS Share We have configured everything correctly as per Admin Guide and Installation Guide. After configuration, our SSVM and CPVM are working fine. But the problem is, we are not able to upload Templates and ISOs, it is giving error as 'Storage agent or storage VM disconnected'. We got stuck at this place, kindly help us out. Please find screenshots as attached. Let us know if you need further information. Warm Regards, ------------------- Harshul Patel =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you ShapeBlue provides a range of strategic and technical consulting and implementation services to help IT Service Providers and Enterprises to build a true IaaS compute cloud. ShapeBlue’s expertise, combined with CloudStack technology, allows IT Service Providers and Enterprises to deliver true, utility based, IaaS to the customer or end-user. ________________________________ This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales.
