There is a phone system at my work, wuth an ACD. This ACD logs all of the calls that com into the 800 number, as well as keeps track of who logs in and out of the ACD and at what times. I can have it programmed so the phone system spits out the logged information to a printer attached to the serial port of the unit. What I'd like to do is to take the output from the phone system, and instead of it going to a printer, have it log to the serial port of another UNIX/Linus system. This will allow me to manipulate the data, provide reports, stats, etc. We have solaris there, which I'd prefer to use, but if need be, I'll use Linux if it's easier. The SUN servers have console ports on them, so it's no big deal to plug in a rollover cable.
What I'm wondering is how I would actually approach this. I don't really know where to even start. Does anyone have any suggestions as to how this can be done, or even where I may look for some kind of program or script (i.e sourceforge or freshmeat) that could help with this. The overall concept seems simple enough, it's just using the proper approach which is comfusing me. TIA!
