Hi All,

Great analysis Gustin,

As Szemir mentioned both he and I were there in the morning as well as a
couple of CLUGites that I recognized. Overall it seemed that most of the
presentation was aimed at either creating uncertainty and doubt OR that when
comparing Linux to Windows it was "generally a wash".

Both Szemir and I challenged Barnaby on a few points where he seemed to be
content to back off or reiterate that "it was a wash". I do wish that some
of the more learned and vocal members of LUG had attended. I am certainly
not an expert on Linux or Linux advocacy and would have liked to see the
comments had others been there.

FWIW,

Dave Watkins
VP CLUG

  

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Gustin Johnson
Sent: Wednesday, April 27, 2005 9:37 AM
To: 'CLUG General'
Subject: [clug-talk] MS Presentation

Sooner or later someone was bound to start this thread, I may as well take
the
plunge.  Below are some of my thoughts regarding the evening.  I was at the
evening event btw.  What is written below is also the basis for an editorial
I
am writing, though it is far from being complete.

Not really a big surprise was that I found the session to be 90% or more
FUD.
What was surprising was the lack of resistance.  There were few people who
raised any objections (myself included) during the course of the evening in
spite of the strong CLUG presence.  I will get back to this later.  What
this
means is that Microsoft is now serious about "fighting" Linux/OSS, which on
the
bright side somewhat validates Linux and OSS as viable competition (and thus
viable alternatives to MS and or other proprietary implementations).

Most of the arguments presented were not platform dependant.  It does not
matter
if I run Linux, windows, mac, Solaris, PDP11 etc, a developer needs to be
aware
of copyright, patent, and licence issues (he did stay away from the patent
debate, at least for the evening session).  The variety of OSI approved
licences simply means that developers have the good fortune to choose a
licence
that best suits their needs and situation.  What was presented was a scary
plethora of OSI licences that served to scare the audience.  What was not
mentioned was that one needs to be even more careful when dealing with
proprietary licences and technology, and that open source serves to promote
innovation by attempting to remove restrictions on what one can do with the
software, not the other way around.

The other interesting aspect was that he generally used Red Hat and SuSe for
the
majority of his comparisons.  These are commercial companies that are
playing
the same game as Microsoft, which is a tough game to play.  They are
essentially Linux vendors, a point that was hammered home several times
throughout the evening.  What was not talked about is that the game itself
is
changing.  Do I really need a vendor with the likes of Debian, Gentoo, and
Slackware?  How about the commercial viability of companies like Ubuntu?
The
community provides a great deal of expertise to its members.  Google is far
more help in tracking down issues with Linux and OSS in general.  When
tracking
down windows issues, Google seems to continuously direct me to experts
exchange,
which wants my money before they show the solution (provided by third
parties).
Where is the Windows Community that I can turn to when I don't have the
answer.
These are the ideas that need to be talked about, as this is where Microsoft
competes poorly.

When there are problems with the software I have (somewhat anecdotally)
found
that the community provided a faster and more accurate response.  In many
cases
I can contact the developer directly, or at the very least the packager for
my
distribution.  In either case I get to troubleshoot with the person who is
most
familiar with the package, not some call centre robot reading scripts from a
cubicle in Bangalore, and usually for a dollar cost.

On the cost front, he showed a pretty graph that outlined where the cost
was.
Hardware and software were really small, but were also nearly equal.  He
emphasized that staff and downtime where the greatest cause of TCO.  This
really has nothing to do with Linux or OSS either, as it applies to both.
Incompetent people will cost an organization, regardless of the platform
that
company uses.  Downtime will cost regardless of the platform.

What he did NOT do was compare staffing costs, staffing competence between
the
two "worlds".  He did not compare downtime between the platforms in ANY way.
He did give some numbers on Server 2003, but did not give any numbers for
RHEL
and SuSe.

What he also did NOT do was explain why software comprises a larger
percentage
than the hardware in the TCO (based on his own graph as well as experience).
To illustrate simply price out the parts for a decent business machine (eg.
no
$600 video cards).  You can get a very capable machine for ~$700.  Why is it
that when you buy windows XP pro, MS office SBE, and a virus scan product,
your
purchase price more than doubles.  This does not make sense, yet no one
mentions
this during the presentation.

What was surprising was that he told us about the Microsoft Lab that has
competent people looking at various OSS technologies as well as various
Linux
distributions.  This lab explains why he chose RHEL, Fedora, and SuSe for
most
of his comparisons.  The presentation was designed to strike where Linux was
weak, and in particular, where it tries to directly compete with Microsoft
under the same rules.  What this means for us is twofold.  The OSS
developers
need to be better.  Things are moving along nicely but there are still many
issues.  Microsoft is now hitting us where it hurts.  Recent analysis of the
Linux kernel demonstrated that for the numbers of lines of code, Linux was
extremely well written, containing far fewer bugs than the average for
proprietary software of comparable size and complexity.  Even so, we need to
be
better.

Secondly we need to be better with getting our own message out.  I am not
entirely sure how to do this, but last night convinced me that Microsoft has
found an effective method for them to combat Linux/OSS.  It was not until I
read my notes when I got home that I realized how slick and misleading that
presentation really was.  Even having taken some behaviour modification
courses, I still fell prey to many of the techniques that were used.

We need to be better at refuting the subtle FUD when we attend these kinds
of
presentations.  We also cannot be combative nor can we appear to be a
zealot.
I believe that the great strength of Linux and OSS is the passion with which
the people who use and BUILD these packages infuse with their work.  We do
not
need Steve Balmer shouting over and over again that we should be excited
about
software development.  We do however, need to match that passion with
effective
strategy so that we do not get outmanoeuvred and relegated to a niche
market.
As the VHS beta wars of years ago, Superior technology does not guarantee
success.

Cheers,
-- 
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number
of electrons were seriously inconvenienced.

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