Sounds great to me too. Be grateful, especially with the Feds there too.
One way to fix the phone problem is to get portable phones for the
residents to use. We have them at the nurses station, give the number to
families of admits, and they can call on the portable and staff take to the
residents or residents take the phone to their room when they get a call or
make a call. Works for us, and the residents. They can also take calls in the
dining room during meals rather then get taken away for the call and have their
meal get cold. Also helps speed things up when a resident gets a long distance
call and is in bed. We talke the phone to them instead of go get the lift, get
the resident dressed and take them to the phone. Families and residents like it.
In the meantime, don't sweat the small stuff. Fix what you can and pat
yourselves on the back that with both entities there you did a great
job!! Jane
Sounds to me like you did a
great job, and have nothing to feel down about!! All the deficiencies you
noted sound minor and easy to fix. Actually, I've been told if you're
deficiency free this triggers the feds to come - so I'd rather have a couple
of minor deficiencies!! Good job!
Kristen
-----Original Message----- From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED] Sent: Tuesday, November 04, 2003 8:28
PM To: [EMAIL PROTECTED] Subject: Survey-North
Jersey
We had our survey from 10/29/03. Exit 11/3/03. This is first time
that we have State and Federal at the same time . It's nerve
racking. For the last 12 years of working in this facility, we
have been deficiency free, this time its a big blow to us. They gave us a
deficiency for minor things . 1) Residents Rights bec. they dont have access
to private telephone. This particular resident doesnt have a telephone of
her own and uses the phone in the nurses station. She has been doing this
for years without a problem. No family to provide her a phone. 2) Physical
Restraint. We dont have resident on Physical restraint. This particular
resident hx. of frequent falls. slides in the wheelchair and OT suggest to
use recliner without a table, position with pillow on both sides as she
leans to either side and they say tthe resident cannot move so its a
restraint. There are 2 more about Quality of care and prevention of falls
but its getting long. Anyway they did not find anything on MDS assessment
but they look so hard esp. annual assessment with RAPS. They read on RAP
notes. In RAP Summary where they see the date and location of documentation,
they really look if the date has a corresponding documentation. She mention
1 resident that does not have enough documentation. annual assess with no
change but how much more time you put on 1 MDS full assess. and you know
that its a never ending job.
Everyone in our facility felt so down.
Just sharing with you. Thanks for taking the time to read.You are my
support group.
