*****warning: philosophical preamble******* I believe in metrics. It is from measuring and comparing measurements that we discern and weigh.
However, when 'science' (I take it technology comes under scientific domain somehow) fails to Identify what needs to be measured and how, it tends to conclude 'uselessness'. I mean, there are a lot of things that science cannot measure. Not because they do not exist are not useful or they are not measurable (ie subatomic particles) , is because existing metrics are not adequate. Or just not yet developed. ************end of philosophical preamble****************** I am working on different sets of metrics to measure various types of impact of a CMS, sadly however, much of the work (especially the good stuff) that I share freely and spontaneously is often ransacked and resold by known consultants as their own. This is very upsetting! Yes, I have a set of metrics to compare performance of two or more CMS. It's a process similar to benchmarking, and it is all about setting the parameters right. Post me off list if you are interested in discussing any aspect of this. Paola di maio Content-wire.com -- http://cms-list.org/ trim your replies for good karma.
