Drew,

As I understand it, your company has developed a CMS for a client, and now would
like to take it commercial. Your need is to get your sales amd marketing
staff to understand what a CMS is, so they can market the new product.

As an aside, have you checked the legal ramifications of any goal to go 
commercial to other clients with this product -- if I've understood correctly? 
But then your client may even be interested in partnering with your company on 
this.

I support the previous point, made by Michale Kimsal, that it is critical to 
begin with the business needs that your client had, which your solution meets. 
However, I see that your sales folk may need background as well.

I would like to offer several  resources -- but if I may first offer a
position. There are a multitude of resources -- but the basic problem is that
the concept of Content Management is so variously understood -- and I'm sure
you already know, also abused.  This "freedome of interpretation" applies also
to the vendors. While these resources I offer can give some background, the
critical issue would be to know your product's place within
the wide range of intepretations of a CMS. One basic distinction for example, 
is on type of conent management: is it just for web-based content
(intranet and internet site content?), or can it manage corporate content?

A few resources for basic information are in Research Oranisation
publications. These reports are costly, but the web sites which home
the reports are downloadable are an excellent resource for establishing crieria 
by which you might evaluate your own product. These resources are more for 
yourself -- you'd need to "translate" them for your sales & marketing team so 
they understand and market the same product you have built. 

1. Ovum's reports at: http://www.ovum.com/go/product/flyer/WC2.htm
2. Forrester Research at: 
http://www.forrester.com/Research/Coverage/0,5907,137,00.html
3. Cutter Consortium Reports: www.cutter.com
4. Seybold Reports has a report focussing on Online/Internet publishing: 
http://www.seyboldreports.com/TSR/index.html 
5. Our own favourite CMSWatch Content Mgt Report has fair introduction to the 
concept: http://www.cmswatch.com/TheCMSReport/
6.Then there are the presentations on the business case of a CMS, such as 
CAtherine Schneider's of Anderson's Consulting (2001) at: 
http://seminars.seyboldreports.com/seminars/2001_san_francisco/presentations/086
/schneider_catherine.ppt
7. Finally, the vendors themselves offer great introductions to the concepts 
behind the products they're trying to sell. The core vendors can be found 
listed in the Research report samples
8. In addition, you may find some of the resources which target themselves more
generically to "finding a way through the CMS jungle". The following table is
rich with information -- but the best column is the "supported features" column,
which can be a great guide for defining what features your own CMS supports:
http://www.networkcomputing.com/ibg/Chart?guide_id&84

The core message is -- you have to develop your presentation yourself, since 
your own product will have taken it's own form. But these links should help. 
Since the climate for content management is hugely competitive right now, best 
of luck in your plans with your product.

Carol Avis 
[EMAIL PROTECTED]
Mgr Info Mgt and Technology


Message: 1
Date: Sun, 01 Dec 2002 16:46:47 +0000
From: Drew McLellan <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: [cms-list] Teaching resources

Next week, I am due to give an internal company presentation about our
CMS product. The presentation is to sales and marketing staff as well as
designers, account managers and operations. The idea is to explain what
content management is, pros and cons, and where our product fits in.

Obviously, sales and marketing will be interested in what benefits the
product brings and how that compares with the competition. Designers
will want to know about the templating, separation of content and
presentation and deliverables. The audience is pretty broad.

Has anyone done anything similar to this? Are there any good resources
that might help me with the "what is a CMS" bit?

(btw, I come from a technical background - I'm the development lead /
technical manager).

Thanks!
--
drew mclellan

author: dreamweaver mx web development
http://dreamweaverfever.com/dwd/

WaSP dreamweaver task force
http://www.webstandards.org/


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