<caveat>Think this might be a bit off topic, but I have yet to find a good LMS list-serve. If someone knows of one, I'd like to hear about it.</caveat>
My experience with LMSes has been mainly on the content side, but there are 3 major factors in an LMS implementation. Training/Adoption, System Integration and Content Integration. 1) Don't know if this is you're first LMS, but driving awareness and use of one is a major hurdle. Take time before hand to figure out how you're going to market it internally and educate people on how to use it so it doesn't become a switchboard for HR reps to field calls from folks and then sign them up themselves. 2) System/database/hr integration... normal headaches. Most LMSes really do have very flexible ways of accomodating existing training practices etc... If your organization has a way of doing something that's REALLY different, be flexible... Docent, especially, has been doing this for a long time. 3) e-learning content integration... could cause some pain. My SCORM may not be your SCORM, that is there are slight variations on how people read the standards, and if you have significant e-learning content authored you may find yourselves reworking some javascript to make things work... Also, interesting article on e-learning ROI here: http://computerworld.com/newsletter/0%2C4902%2C77008%2C0.html?nlid=ROI For what it's worth, having been deeply involved, pure e-learning in itself is seldomly very useful. Docent offers Harvard Manage Mentor content which is good, but quick little learning bites. Am sure that your organization has developed robust blended solutions that harness e-learning to supplement the learning experience rather then relying on it 100%. Any questions, happy to discuss. Best, Michael -- http://cms-list.org/ more signal, less noise.